Angelina Cruz

Routed business correspondence, documents, and messages to correct departments and staff members for overall building data

Input data into spreadsheets and databases (Directus and Excel)

Analyze data and trends to identify opportunities for process improvement and develop strategies to address identified issues.

Generates and maintains building reporting extracting data from multiple systems (GSCOPE, GTA, GRT, Learning Curve)

Complies and enforces safety and company policies

Trains, develops, supports and leads QA and Systems associates in the QA Systems department

Audits Donations, liquidations and damages

1BW Process Improvement Testing

New Hire Onboarding

Collaborated in quality assurance testing pilot to change product packaging with vendors

Collaborated with FCs to upgrade packing standards and enforce USPS standards for shipping

Trailer Audits

Received and reviewed new orders, located requested merchandise, and promptly initiated processing.

Followed procedures at all times for personal and team safety.

Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Processed daily orders through multi-carrier manifest system.