Angelina Dries
Catasauqua,PA
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Pub Hostess
Grove Street Pub and Grill
Catasauqua, Pennsylvania
06.2023 - 08.2023
- Greeted and seated customers quickly and with a friendly attitude.
- Managed reservations and waitlists, making sure guests were seated on time.
- Answered questions about the menu, specials, and wait times.
- Kept the entrance area clean and welcoming for customers.
- Worked with servers and kitchen staff to ensure smooth seating and service.
- Handled customer requests and concerns, making sure they were satisfied.
Retail Associate
Aeropostale
Whitehall, PA
06.2022 - 08.2022
- Helped customers by greeting them, answering questions, and making sure they had a great shopping experience.
- Operated the cash register, processed payments, and handled returns.
- Kept the store front clean and organized, ensuring the sales floor looked good.
- Stocked shelves and made sure products were always available.
- Assisted with inventory checks and restocking items.
- Worked with the team to meet sales goals and maintain store cleanliness.
Education
Associate of Arts - Musical Theater
Northampton Community College
Bethlehem, PA05-2025
Skills
- Dining room management
- Seating coordination
- Guest complaint resolution
- Dining area maintenance
- Customer service
- Patience and empathy
- Hospitality and accommodation
- Greeting guests
- Strong interpersonal skills
Timeline
Pub Hostess
Grove Street Pub and Grill
06.2023 - 08.2023
Retail Associate
Aeropostale
06.2022 - 08.2022
Associate of Arts - Musical Theater
Northampton Community College