Angelina Figueroa
Bridgeport
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
2
2
years of professional experience
Work History
Bakery Clerk
ShopRite of Fairfield
Fairfield
02.2025 - Current
- Maintained cleanliness and organization of bakery display cases and work areas.
- Assisted customers in selecting baked goods and provided product information.
- Operated bakery equipment safely and efficiently to prepare fresh products.
- Followed safety protocols while using cleaning chemicals and tools.
- Cleaned and sanitized various surfaces to ensure a hygienic environment.
- Maintained cleaning supplies and equipment to support operational efficiency.
- Adhered to food safety standards while handling baked goods.
- Engaged with customers, providing product information and recommendations.
- Trained new staff on bakery procedures and safety protocols.
- Washed preparation utensils, tools, and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
- Set up fresh baked goods in front display, organizing for visibility, and to showcase daily specials or items with limited availability or shelf-life.
Cashier
ShopRite of Fairfield
Fairfield
01.2025 - Current
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and guided selections.
- Maintained cleanliness and organization of checkout areas throughout shifts.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Online Grocery Associate
ShopRite of Fairfield
Fairfield
01.2025 - Current
- Assisted customers with online grocery orders and product selection.
- Maintained accurate inventory levels for online grocery items.
- Packaged and prepared orders for efficient delivery and pickup.
- Communicated with customers about order status and delivery options.
- Utilized point-of-sale systems for transaction processing and order management.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Developed strategies to improve customer satisfaction ratings with online grocery services.
- Implemented procedures for processing returns or refunds due to incorrect items ordered by customers.
Party Host
Urban Air Trampoline and Adventure Park
Orange
10.2024 - 02.2025
- Coordinated party logistics for multiple events throughout the week.
- Managed guest check-in and ensured smooth party transitions.
- Led groups in trampoline activities and adventure park attractions.
- Set up decorations and themed materials for diverse party packages.
- Greeted guests and provided them with party information.
- Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
- Provided support to guests during the event including answering questions and addressing any concerns.
- Responsible for ensuring all safety regulations were adhered to while hosting parties.
- Ensured that all areas of the venue were kept clean throughout the duration of the party.
- Collected feedback from guests regarding their experience at the event.
- Coordinated catering services from outside vendors.
- Greeted guests and provided excellent customer service.
Education
Platt Technical High School
Milford, CTSkills
- Customer service
- Cash handling
- Team collaboration
- Inventory management
- Conflict resolution
- Cleaning and sanitizing
- Friendly and outgoing
- Flexible schedule
Languages
Spanish
Limited
A1
References
References available upon request.
Timeline
Bakery Clerk
ShopRite of Fairfield
02.2025 - Current
Cashier
ShopRite of Fairfield
01.2025 - Current
Online Grocery Associate
ShopRite of Fairfield
01.2025 - Current
Party Host
Urban Air Trampoline and Adventure Park
10.2024 - 02.2025
Platt Technical High School