Angelina Findley
Antioch,CA
Summary
Proven track record in enhancing customer satisfaction and loyalty, notably at Safeway, through exceptional service and food safety knowledge. Skilled in food preparation and POS system operation, I've significantly contributed to team performance and sales growth. Demonstrates strong work ethic and organizational abilities, consistently achieving positive outcomes in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Deli Service Clerk
Safeway
06.2024 - 09.2024
- Provided exceptional customer service while handling high-volume periods at the deli counter without sacrificing quality or efficiency.
- Assisted in maintaining accurate records for sales tracking, inventory counts, and department performance metrics analysis purposes.
- Ensured food safety and compliance with regulations by consistently following proper sanitation procedures.
- Participated in team meetings to discuss goals, strategies, and best practices for delivering outstanding service within the deli department contextually relevantly.
Sandwich Artist
Togos
04.2022 - 05.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Trained team members to prepare sandwiches and other items according to instructions.
- Managed inventory levels, ensuring fresh ingredients were always available for menu items.
- Maintained clean and sanitary work station, contributing to hygienic dining environment.
Ice Cream Server
Baskin Robbins Ice Cream
03.2023 - 09.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Provided support to fellow team members when needed, creating a cohesive work environment.
Sandwich Artist
SUBWAY®Restaurants
08.2020 - 04.2022
- Kept workplace clean and organized in line with restaurant policies.
- Developed system for tracking most requested sandwich combinations, guiding inventory purchasing decisions.
- Increased repeat customer visits by providing friendly and engaging service.
- Implemented creative sandwich specials, attracting more customers and boosting sales.
- Trained new employees in sandwich preparation and customer service excellence, raising team performance.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Education
High School Diploma -
Prospects High School
Antioch, CA06.2024
Skills
- Strong Work Ethic
- Honesty and Integrity
- Cleanliness and sanitation
- Food safety knowledge
- Food Preparation
- Customer Service
- Cash Handling
- Organizational abilities
- Flexible Schedule
- POS System Operation
- Sales expertise
Timeline
Deli Service Clerk
Safeway
06.2024 - 09.2024
Ice Cream Server
Baskin Robbins Ice Cream
03.2023 - 09.2023
Sandwich Artist
Togos
04.2022 - 05.2024
Sandwich Artist
SUBWAY®Restaurants
08.2020 - 04.2022
High School Diploma -
Prospects High School
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