Angelina Fischione
Rochester Hills,Michigan
Summary
Hardworking Crew Member boasts solid understanding of operational practices and safety standards. Capably comprehends and follows detailed instructions to complete work tasks. Contributes to overall team success with fast food field knowledge and dedication to going beyond to properly complete tasks.
Overview
2
2
years of professional experience
Work History
Crew Team Member
Dairy Queen Store
Shelby Township, MI
06.2023 - 09.2023
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained safe food handling practices to prevent germ spread.
- Explained current promotional information and items to patrons.
- Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Reported any maintenance issues immediately to supervisor or manager.
- Operated cash register accurately and efficiently.
- Organized and restocked supplies to support operations and team productivity.
- Greeted customers in a friendly manner upon entering the store.
- Performed store opening and closing procedures as directed by management team.
- Packed fast food products in approved containers, cups, and bags.
- Presented orders to guests within anticipated service times.
- Scrubbed and polished counters to remove debris and food.
- Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
- Assembled and served meals according to specific guest requirements.
- Monitored expiration dates of food products.
Crew Team Member
Emagine Theaters
Rochester Hills, Michigan
03.2022 - 12.2022
- Explained current promotional information and items to patrons.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Reported any maintenance issues immediately to supervisor or manager.
- Operated cash register accurately and efficiently.
- Organized and restocked supplies to support operations and team productivity.
- Performed store opening and closing procedures as directed by management team.
- Scrubbed and polished counters to remove debris and food.
- Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
- Assembled and served meals according to specific guest requirements.
- Resolved conflict according to company protocols.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Provided excellent customer service at all times.
- Restocked items on shelves as needed.
- Interacted pleasantly with guests to deliver quality customer service.
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Rochester High School
Rochester Hills, MI05-2023
Skills
- Cleaning and Sanitation
- Order Management
- Cash Handling
- Dishwashing
- Food Handling
- Food Preparation
- Production Line Work
- Team Contributions
- Teamwork and Collaboration
- Creativity and Innovation
Affiliations
- Marching Band throughout all of High School
Accomplishments
- Honors Student Award in Senior year
Timeline
Crew Team Member
Dairy Queen Store
06.2023 - 09.2023
Crew Team Member
Emagine Theaters
03.2022 - 12.2022
High School Diploma -
Rochester High School