Trenton Hendricks
Hampton,VA
Summary
Dynamic and results-driven professional with extensive experience at Wendy's Restaurant, excelling in customer service and team leadership. Proven ability to enhance operational efficiency through effective inventory management and staff training. Strong attention to detail and problem-solving skills, consistently achieving production goals while maintaining a safe and organized work environment.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Crew Team Member
KFC Taco Bell
Hampton,va
- Provided excellent customer service during high-volume periods.
- Operated kitchen equipment safely and efficiently to prepare menu items.
- Maintained cleanliness and organization of workstations following health regulations.
- Collaborated with team members to ensure timely order fulfillment.
- Assisted in training new crew members on operational procedures and safety protocols.
- Handled cash register transactions accurately, ensuring proper cash management.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Adapted to changing priorities and communicated effectively with team during peak hours.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
Manager
Wendys Restaurant
Hampton, Va
02.2023 - 12.2025
- Supervised daily operations to ensure compliance with food safety standards and quality control measures.
- Trained and mentored team members on customer service protocols and operational procedures.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed staff schedules to align with peak hours, enhancing efficiency and service speed.
- Coordinated promotional events, increasing customer engagement and boosting sales during campaigns.
- Monitored financial performance, identifying areas for cost reduction and revenue enhancement.
- Resolved customer complaints promptly, improving overall satisfaction ratings and repeat business.
- Analyzed operational workflows to identify process improvements, enhancing productivity across shifts.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Production Worker
Seltzer Bologna
Penn, PA
01.2020 - 11.2021
- Operated machinery to assemble products according to specifications.
- Maintained clean and organized work areas to enhance safety and efficiency.
- Conducted quality checks on finished products to ensure compliance with standards.
- Collaborated with team members to meet production goals consistently.
- Implemented improvements in workflow processes that increased productivity rates.
- Troubleshot equipment issues, minimizing downtime during production shifts.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced team collaboration by initiating regular communication meetings.
- Reduced downtime by performing regular maintenance on machinery.
Education
GED -
Campus At Lee
Hampton, VaSkills
- Multitasking and organization
- Customer service
- Attention to detail
- Basic math
- Customer engagement
- Time management
- Cash handling
- Problem-solving
- Food handling
- Cooking
- Food preparation
- Teamwork and collaboration
- Performance improvement
- Cleaning and sanitation
- Food handling safety
- Verbal and written communication
- Beverage preparation
- Dishwashing
- Food running
- Order management
- Inventory management
- Initiative-taking
- Menu memorization
- Order delivery practices
- Workplace safety
- Reliability and punctuality
- Basic cooking techniques
- Product knowledge
- Knife sharpening
- Restaurant operations oversight
- Tool and equipment use
- Adaptability and reliability
- Point-of-sale system
- Clear communication
- Integrity and honesty
- Heavy lifting
- Safety awareness
- Cleaning
- Crew leadership
- Cleaning and sanitizing
- Safe food handling
- Drive-thru operations
- Store opening and closing
- Taking orders
- Safety
- Inventory restocking
- Flexible schedule
- Production line work
- Visual communication
- Willingness to learn
Accomplishments
- Supervised team of eight to nine staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
Servsafe
Languages
English
Professional Working
Timeline
Manager
Wendys Restaurant
02.2023 - 12.2025
Production Worker
Seltzer Bologna
01.2020 - 11.2021
Crew Team Member
KFC Taco Bell
GED -
Campus At Lee