Angelina Garcia
Mesa,Arizona
Summary
Dedicated professional with a strong motivation to learn and grow, ready to contribute to company values. Communicative with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses.
Overview
5
5
years of professional experience
Work History
Sales Coordinator
Delta Hotels By Marriott
Mesa, United States
08.2025 - Current
- Managed inventory tracking using property management systems to ensure optimal stock levels for events.
- Developed and maintained relationships with clients, enhancing customer retention and satisfaction rates.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Front Desk Agent & House Keeping Supervisor
Hilton Garden Inn
Tempe, United States
04.2024 - 04.2025
- Company Overview: A business-casual environment.
- As Guest Service Agent at Hilton Garden Inn, I am delivering exceptional hospitality to our guests. Responsibilities include greeting and checking in/out guests, handling reservations and inquiries, processing payments, and providing information about hotel amenities and local attractions. I ensure guest satisfaction by responding promptly to requests and resolving issues efficiently. Building lasting memorable connections in short periods following the guests stay, so guests want to return.
- As a House Keeping Supervisor, I am proud to take leadership of my department. I am documenting all of the paperwork for each day. Inspecting each of the hotel rooms, public areas, & communicating with our maintenance team to make sure every aspect of the hotel gets fixed if need be.
Front Desk Agent
JW Marriott Camelback Inn Resort & Spa
Scottsdale, United States
04.2024 - 12.2024
- Company Overview: A luxury business environment.
- As a Guest Service Agent at JW C.B.I., I am delivering exceptional customer service to our guest. Responsibilities include greeting and checking in/out our guest, handling reservations and inquiries, processing payments, and providing assistance and information about our hotel. I ensure guest satisfaction by responding promptly to requests and resolving issues efficiently. Building lasting memorable connections in short periods following the guests stay, so guests want to return.
Associate
Designer Shoe Warehouse
Tempe, United States
01.2022 - 07.2022
- As a Sales Associate at DSW I was delivering exceptional customer service and creating a positive shopping experience for our customers. Responsibilities include assisting customers in finding the perfect footwear and accessories, ensuring merchandise is neatly displayed and organized on the sales floor, processing transactions accurately, and maintaining a clean and inviting store environment.
Manager
Carl's Jr
Mesa, United States
01.2021 - 12.2021
- Trained and mentored staff, fostering a supportive team environment that enhanced productivity and reduced employee turnover. Assist customers in the in-store/drive through process. Main duties include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment and giving appropriate change. Exceptional customer service. Restock shelves, counting inventory, keeping areas clean and organized.
Education
West Wood High School
Mesa, United States05-2022
Skills
- Customer Relationship Management
- Conflict Resolution
- Team Leadership
- Time Management
- Sales Proficiency
- Problem solving
- Attention to detail
- Hospitality management
Timeline
Sales Coordinator
Delta Hotels By Marriott
08.2025 - Current
Front Desk Agent & House Keeping Supervisor
Hilton Garden Inn
04.2024 - 04.2025
Front Desk Agent
JW Marriott Camelback Inn Resort & Spa
04.2024 - 12.2024
Associate
Designer Shoe Warehouse
01.2022 - 07.2022
Manager
Carl's Jr
01.2021 - 12.2021
West Wood High School