ANGELINA GIRARD
Smyrna,GA
Summary
Efficient and organized professional with background in healthcare settings. With experience in providing administrative support in a timely and accurate manner while managing medical records, billing, scheduling appointments, and customer service. Highly skilled in utilizing medical software and other technology to streamline workflow. Excellent written and verbal communication skills, with a commitment to accuracy and attention to detail.
Overview
8
8
years of professional experience
Work History
Lead Patient Coordinator
Talk About Therapy
Atlanta, GA
04.2024 - Current
- First point of contact for new and existing patients. Contacting referrals for free consultations and scheduling.
- Manage 9 therapists schedules and their patients.
- Handling a high volume of calls and emails for 3 locations
- Coordinating with outside offices (pediatricians, psychologists, behavioral therapists, schools) in compliance
- Following up on dropped patients to return to our offices
- Handling incoming and outgoing records requests
- Accommodating to the best of my ability to every patients individual needs
Front Office Coordinator
Dentistry for Children
Atlanta, GA
09.2023 - 03.2024
- Managed check-in and check-out process, incoming calls, emails and patient inquiries.
- Optimized our clinic calendar when scheduling and confirmed/rescheduled appointments.
- Verified insurance prior to patient visit, submitted pre-authorizations and insurance breakdowns.
- Processed payments and assured insurance benefits
- Maintained up to date patient records in compliance with HIPPA
Medical Administrative Assistant
Dr. Weichbrodt’s Office
Smyrna, GA
09.2019 - 06.2022
- Completed insurance or other claim forms.
- Completed documents, case histories, and forms, such as intake and insurance forms.
- Answered incoming calls from patients regarding appointments or general inquiries about health care services provided.
- Prepared invoices for billing purposes; tracked accounts receivable balances due from clients, patients, insurance companies.
- Greeted and checked in patients upon arrival to office.
- Received and route messages and documents, such as laboratory results, to appropriate staff.
- Performed bookkeeping duties, such as credits, and collections, preparing and sending financial statements and bills and keeping financial records.
- Supported healthcare operations by providing assistance with patient registration, appointment scheduling, insurance verification, and documentation.
- Compiled and recorded medical charts, reports and correspondence, using typewriter and personal computer.
- Utilized medical terminology and coding principles in order to properly complete medical forms, insurance forms, and other paperwork.
- Organized and monitored provider’s daily schedule.
- Transcribed recorded messages and practitioners’ diagnoses and recommendations into patients’ medical records.
- Proficiently utilized Electronic Health Records system for data entry, document management and retrieval of patient information.
Private Nanny
Care.com
Atlanta, GA
01.2018 - 08.2019
- Performed light housekeeping and meal prep to assist family with household duties.
- Provided customized and personalized in-home childcare.
- Provided childcare for multiple children at once.
- Instructed and assisted children in handwashing and eating to develop health and personal habit.
- Developed and implemented discipline programs to promote desirable child behavior.
- Implemented creative playtime activities to engage the children while teaching important life skills.
- Helped children with homework and school assignments, fostering education and development.
- Cleaned up after the children to maintain a safe living environment.
- Managed the children’s daily routines, such as meal times, bath times, and bedtimes.
- Demonstrated strong organizational skills when managing multiple tasks simultaneously.
- Taught and promoted age-appropriate activities to encourage intellectual development of children.
- Transported children to school, social outings, and medical appointments.
- Took on variety of roles, working flexible hours to meet fluctuating needs of family.
Education
High School Diploma -
Riverwood High School
Sandy Springs, GA05.2019
Skills
- Fluent in Spanish
- 10-Key Proficiency
- Patient Profiles
- Multi-Line Phone Systems
- Managing Medical Practices
- Patient Scheduling
- Correspondence Management
- Operational Requirements
- Charting and Clinical Documentation
- Workflow Coordination
- Patient Medical Histories
- Patient Care and Confidentiality
- Prioritizing Patients
LANGUAGES
Spanish
Bilingual
Timeline
Lead Patient Coordinator
Talk About Therapy
04.2024 - Current
Front Office Coordinator
Dentistry for Children
09.2023 - 03.2024
Medical Administrative Assistant
Dr. Weichbrodt’s Office
09.2019 - 06.2022
Private Nanny
Care.com
01.2018 - 08.2019
High School Diploma -
Riverwood High School