Angelina Gomez
Lehigh Acres,US
Summary
Senior at Lehigh Senior High School with extensive experience in customer service and community support. Currently employed at Duffy's Sports Grill, with additional volunteer experience at food banks, doggy daycare, and schools. Skilled in effective communication, task management, and resource identification. Bilingual in English and Spanish, providing exceptional service in both languages.
Overview
1
1
year of professional experience
Work History
Hostess/Table Busser
Duffys Restaurant And Grill
Fort Myers, FL
07.2024 - Current
- Ensured compliance with health and safety regulations at all times.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Monitored dining room activity to ensure compliance with health regulations.
- Communicated clearly with kitchen staff regarding customer orders.
- Assisted in preparing the restaurant for opening and closing shifts.
Crew Member
Fourteen Foods, Dairy Queen
Lehigh Acres, US
07.2023 - Current
- Customer engagement, Order Management, Drive-Thru Operations, Customer Service, Food Preparation, Menu Memorization
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Restocked kitchen supplies including food products and utensils.
- Educated customers on menu items, product ingredients and nutritional values.
- Maintained an organized work area to ensure efficient operations.
- Assisted management team with inventory counts of food products and beverage supplies.
Education
Lehigh Senior High School -
High School
Lehigh Acres, FLSkills
- Food preparation
- Communication skills
- Stocking and replenishing
- Customer service
- Interactive communication skills
- Cash Handling
- Food running
- Effective Multitasking
- Guest Engagement
- Complaint Handling
- Server Support
Affiliations
- Beach Volleyball
- Reading
Accomplishments
- Cambridge Diploma
- 4.96 GPA
Languages
Spanish
Native/ Bilingual
Timeline
Hostess/Table Busser
Duffys Restaurant And Grill
07.2024 - Current
Crew Member
Fourteen Foods, Dairy Queen
07.2023 - Current
Lehigh Senior High School -
High School
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