Angelina Guthrie
West Palm Beach,Florida
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Call Center Representative
Aspen Dental
04.2024 - Current
- Enhanced patient scheduling efficiency by streamlining appointment booking processes.
- Managed high call volumes while maintaining exceptional customer service for new patients.
- Contributed to a positive work environment by assisting colleagues with schedule management tasks.
Data Processor
School District Of Palm Beach
06.2023 - 03.2024
- Streamlined registration process by implementing a user-friendly online platform for student enrollment.
- Collaborated with school administrators to develop efficient scheduling strategies, optimizing course availability and maximizing staff resources.
- Improved office efficiency by streamlining administrative processes and implementing digital filing systems.
- Supported student success by maintaining accurate records on attendance, grades, and other pertinent information.
Customer Service
U-Haul International
01.2020 - 06.2023
- Streamlined call center processes for improved efficiency and reduced wait times.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Administrative Assistant to the Principal
Lighthouse Academy Palm Beach
07.2018 - 01.2021
- Streamlined administrative processes by implementing efficient filing and organizational systems.
- Enhanced office productivity with effective scheduling and coordination of meetings, events, and travel arrangements for the Principal.
- Expedited communication flow by managing correspondence, both internal and external, ensuring timely responses from the Principal''s office.
- Improved budget management by tracking expenses, processing invoices, and generating financial reports for the Principal''s review.
Education
Associate of Science -
Palm Beach State College
Lake Worth, FL12.2026
Skills
- Technical Support
- Sales closing
- Data Entry
- Account updating
- Basic accounting
- Strong Organization
Languages
Spanish
Limited Working
Quote
If one is lucky, a solitary fantasy can totally transform one million realities.
Maya Angelou
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteImportant To Me
Flexible work hoursHealthcare benefitsCareer advancementWork-life balanceTimeline
Call Center Representative
Aspen Dental
04.2024 - Current
Data Processor
School District Of Palm Beach
06.2023 - 03.2024
Customer Service
U-Haul International
01.2020 - 06.2023
Administrative Assistant to the Principal
Lighthouse Academy Palm Beach
07.2018 - 01.2021
Associate of Science -
Palm Beach State College