Angelina Heath
Orlando,FL
Summary
Strategic Leader known for high productivity and efficient task completion. Skilled in team motivation, strategic planning, and conflict resolution, ensuring smooth operations and project success. Excel in communication, adaptability, and problem-solving to lead teams effectively towards achieving goals.
Overview
4
4
years of professional experience
Work History
Pre-Suit Legal Assistant
Dan Newlin Injury Attorneys
Orlando, FL
05.2024 - Current
- Updated databases with new information received from attorneys or clients.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Scanned physical documents into electronic format for storage in a secure database system.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Processed incoming mail on a daily basis.
- Maintained client confidentiality in all matters.
Head Bartender
Dapper Duck
Orlando, FL
01.2021 - 08.2023
- Resolved customer and staff complaints in a professional manner while adhering to company policies and procedures.
- Developed new cocktail recipes for the menu.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Planned and coordinated special events to boost customer numbers and profits.
- Managed high volume of customers and simultaneously assisted restaurant servers with diverse needs.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Ensured that all liquor laws were followed during service hours.
Executive Assistant
The Roberts Family Law Firm
Orlando, FL
01.2022 - 04.2023
- Answered telephone calls from clients providing assistance where necessary.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for the team.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Greeted visitors warmly upon arrival at the office premises.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Lead Server Trainer
Hooters of Orlando International Airport
Orlando, FL
06.2020 - 10.2022
- Monitored server performance through direct observation, surveys and post-training assessments.
- Coordinated with restaurant managers to ensure compliance with training policies and procedures.
- Assisted in resolving customer complaints regarding food quality or service delivery.
- Provided support during peak times when additional staff was needed at restaurants.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Calculated charges, issued table checks, and collected payments from customers.
Education
Associate of Applied Science - Communication
Valencia College
Orlando, FL07-2020
Bachelor of Science - Journalism
University of Central Florida
Orlando, FLSkills
- Daily docket reports
- Multi-line switchboard
- Advanced word processing
- Office Management
- Civil Law
- Corporate Law
- Case Management
- Legal Document Preparation
- Legal writing
Affiliations
- Playing different sports such pickleball, volleyball, run club,etc.
- Reading different genres of books
- Hiking with my Dog Kona
- Traveling to places I've never been
References
References available upon request.
Timeline
Pre-Suit Legal Assistant
Dan Newlin Injury Attorneys
05.2024 - Current
Executive Assistant
The Roberts Family Law Firm
01.2022 - 04.2023
Head Bartender
Dapper Duck
01.2021 - 08.2023
Lead Server Trainer
Hooters of Orlando International Airport
06.2020 - 10.2022
Associate of Applied Science - Communication
Valencia College
Bachelor of Science - Journalism
University of Central Florida
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