Angelina Hockin
Macomb
Summary
Adaptable, dependable professional with a background in behavioral intervention and customer service. Known for effective communication and relationship management, contributing to client satisfaction and acceptance. Eager to leverage expertise in a new role in the dental field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Avid ABA
Chesterfield
12.2024 - Current
- Provided direct behavioral intervention services to children with autism spectrum disorder.
- Accompanied patients to medical and counseling appointments.
- Assisted in conducting assessments to determine client needs and goals.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
Lead Hostess
Boun Appetitio Italian Cuisine
Romeo
01.2024 - 01.2026
- Greeted and seated guests with warmth and professionalism.
- Answered phones promptly to record and confirm reservations.
- Managed reservation system to optimize seating arrangements.
- Developed relationships with regular customers to encourage repeat business opportunities.
Assistant Store Manager
Forever 21
Clinton Township
04.2021 - 03.2024
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by listening, recording details, and offering solutions.
- Implemented promotional displays and organized store layout changes.
Education
Associate of Arts - Psychology
Macomb Community College
Warren, MI05-2024
Skills
- Customer service
- Team collaboration
- Appointment confirmation
- Problem solving
Certification
- CPR and FIRST AID
Timeline
Behavior Technician
Avid ABA
12.2024 - Current
Lead Hostess
Boun Appetitio Italian Cuisine
01.2024 - 01.2026
Assistant Store Manager
Forever 21
04.2021 - 03.2024
Associate of Arts - Psychology
Macomb Community College