Angelina Kukkonen
Lake Stevens,WA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Waitress
The Sound Pizza And Pub
01.2023 - 09.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Processed payments accurately using POS systems and handled cash transactions efficiently
- Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Food Runner and Busser
Meatheads
04.2021 - 09.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Education
Bachelor of Arts - Business Administration And Management
Western Washington University
Bellingham, WA06.2026
Skills
- Customer Service
- Excellent communication
- Time management
- Positive attitude
- Team Collaboration
- Multitasking
- Complex Problem-Solving
- Complaint Resolution
Timeline
Waitress
The Sound Pizza And Pub
01.2023 - 09.2023
Food Runner and Busser
Meatheads
04.2021 - 09.2021
Bachelor of Arts - Business Administration And Management
Western Washington University