Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Angelina LoBiondo

Tempe,AZ

Summary

Offering key skills in logistics planning and customer service, eager to learn and develop in a dynamic environment. Delivers proactive approach to problem-solving and operational efficiency. Ready to use and develop logistical planning and customer service skills in any role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Receptionist Administrator

Elements Massage
05.2025 - Current
  • Managed front desk operations, ensuring efficient appointment scheduling and client flow.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate records of client information and appointments using scheduling software.
  • Coordinated with therapists to optimize daily schedules and enhance client experience.
  • Conducted Red Light Treatments, guiding clients through the process to ensure comfort and safety.
  • Supported therapists by preparing treatment rooms, sanitizing equipment, and maintaining a clean, calming environment.

Registered Behavior Technician

ABC Centers
01.2024 - 12.2024
  • Provided 1:1 ABA therapy to children with autism and developmental disabilities.
  • Implemented individualized behavior intervention plans under BCBA supervision.
  • Collected and recorded behavioral data to track client progress.
  • Assisted with social skills development and functional communication training.
  • Worked closely with parents and caregivers to reinforce behavior strategies at home.

Cashier/Sales Associate

Blue Beacon
06.2023 - 11.2023
  • Processed customer transactions accurately and efficiently using cash registers, scanners, and other point-of-sale equipment
  • Demonstrated excellent customer service by greeting customers, answering questions about products, and handling customer complaints or concerns in a professional and courteous manner
  • Maintained a high level of accuracy in cash handling, including counting cash drawers, making change, and balancing cash registers at the end of each shift
  • Assisted with stocking shelves and merchandise displays, ensuring a clean and organized store environment

Server/Hostess

Pasquale's Restaurant
12.2022 - 06.2023
  • Provided exceptional customer service by greeting and assisting guests in a timely and friendly manner, while maintaining a clean and organized dining area
  • Managed a high-volume workload by accurately taking orders, delivering food and beverages, and promptly addressing any customer concerns or requests
  • Demonstrated excellent teamwork skills by collaborating with kitchen staff to ensure efficient and accurate order delivery
  • Maintained knowledge of menu items, specials, and promotions to effectively make recommendations and up-sell to customers

Student Caller

University of Albany
02.2022 - 05.2022
  • Conducted outbound calls to prospective clients with the goal of generating donations for University
  • Demonstrated excellent communication skills by effectively articulating the value proposition of the University and addressing customer questions or objections
  • Conducted research to identify potential clients and gather relevant information, including contact details and business needs, to better tailor sales pitches and increase conversion rates
  • Maintained accurate and up-to-date records of call logs, client interactions, and sales leads using customer relationship management (CRM) software

Education

Highschool Diploma -

Newburgh Free Academy
Newburgh, NY
05.2021

Some College (No Degree) - Sociology

Arizona State University
Tempe, AZ
12-2026

Skills

  • Customer service
  • Communication skills
  • Applied Behavioral Analysis (ABA) therapy
  • Data collection and progress training
  • Reception management
  • Multi-line phone operation

Accomplishments

  • ABC Center Team Award
  • ABC Center Caring Award
  • Alex Benjamin Most Improved New Caller Award

Certification

  • CPR certified
  • Mandated Reported Training

Timeline

Receptionist Administrator

Elements Massage
05.2025 - Current

Registered Behavior Technician

ABC Centers
01.2024 - 12.2024

Cashier/Sales Associate

Blue Beacon
06.2023 - 11.2023

Server/Hostess

Pasquale's Restaurant
12.2022 - 06.2023

Student Caller

University of Albany
02.2022 - 05.2022

Highschool Diploma -

Newburgh Free Academy

Some College (No Degree) - Sociology

Arizona State University

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