Angelina Marina
Henderson,NV
Overview
16
16
years of professional experience
Work History
General Sales Manager
Metro By T-Mobile
01.2013 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Submitted payroll and handled all inventory, ordering and audits
- Insured all scheduling as well as time off request are processed correctly.
- Handled any, and all customer escalations to ensure our customers are receiving the best experience.
Server
John’s Catering
04.2008 - 01.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Diploma -
Chaparral High School
Las Vegas, NV06.2008
Skills
- Leadership and team building
- Employee Motivation
- Team Development
- Sales Development
- Budgeting and finance
- Profitability improvement
- Sales Leadership
- Sales Presentations
- Training and coaching
- Sales Training
- Goal Setting
- Sales process optimization
- Revenue Generation
- Employee Coaching
- Policy Enforcement
- Staff Training
- Sales Coaching
- Advertising and marketing
Languages
Spanish
Professional Working
Timeline
General Sales Manager
Metro By T-Mobile
01.2013 - Current
Server
John’s Catering
04.2008 - 01.2013
Diploma -
Chaparral High School