Angelina Matute
Florida City
Summary
Motivated and dependable professional with experience in client services, marketing, and education support. Skilled in building strong relationships with clients, managing appointments, handling social media, and delivering excellent customer service. Background includes working as a Nail Technician, Med Spa Client Relations & Marketing Coordinator, and Teacher Assistant, demonstrating versatility, organization, and strong communication skills. Known for being reliable, friendly, and detail-oriented, with the ability to multitask in fast-paced enviroments
Overview
1
1
year of professional experience
Work History
Nail Technician
Self Employed Services
Miami, FL
06.2025 - Current
- Provided exceptional nail care services, ensuring client satisfaction through tailored treatments.
- Maintained cleanliness and organization of workstations to comply with health and safety standards.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Educated clients on proper nail care techniques and post-service maintenance routines.
- Executed nail art designs using various techniques to enhance customer experience and satisfaction.
- Enhanced service efficiency by streamlining appointment scheduling and client flow management.
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Responded to customer requests and concerns about gel application and nail art designs.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
Med Spa Client Relations & Maketing Coordinator
The Skin Ritual
Miami, FL
08.2025 - 01.2026
- Executed daily administrative tasks, adapting quickly to changing priorities and requirements.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
- Played key role in rebranding efforts, coordinating between design teams and marketing to ensure cohesive and impactful launch.
- Educated clients on healthcare services available, ensuring clear understanding of options.
- Collaborated with healthcare providers to streamline appointment scheduling for optimal patient flow.
- Demonstrated adaptability in handling high call volumes during peak periods efficiently.
Teacher's Assistant
International Children's Academy
Hialeah, FL
06.2025 - 07.2025
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Organized classroom materials and resources for efficient daily operations.
- Monitored student progress, providing feedback to enhance learning outcomes.
- Contributed to a more organized classroom setting by maintaining accurate records on student attendance, assignments, and progress reports.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Handled class records for attendance, assignment grades and course participation scores.
Education
High School Diploma -
FLVS Florida Virtual School
Orlando, FL05-2026
Skills
- Customer service
- Problem-solving skills
- Time management
- Nail art techniques
- Team collaboration
- Verbal and written communication
- Client consultation
- Promotional planning
Timeline
Med Spa Client Relations & Maketing Coordinator
The Skin Ritual
08.2025 - 01.2026
Nail Technician
Self Employed Services
06.2025 - Current
Teacher's Assistant
International Children's Academy
06.2025 - 07.2025
High School Diploma -
FLVS Florida Virtual School