Angelina Novelle
Wharton,NJ
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences for everyone.
Overview
8
8
years of professional experience
Work History
Bartender/Waitress/Keyholder
Blackjack Mulligan's Public House
05.2021 - Current
- Assisted in the creation of specialty cocktail menus
- Collaborated with fellow staff for theme nights and events
- Operated with high integrity, built trust and earned sustained credibility with internal and external clientele
- Shared extensive knowledge of menu items, liquors and beers with customers leading to them making personal decisions based on their own taste and interest
Bartender/Waitress
BJ Brewhouse
01.2019 - 05.2021
- Ensured that all guests felt welcome and were given responsive, professional and gracious service at all times
- Kept bar and service areas clean and stocked to increase efficiency
- Introduced popular new cocktail options to guests contributing to an increase in overall sales
- Gained and utilized extensive POS knowledge
Bartender/Waitress
Buffalo Wild Wings
03.2015 - 01.2019
- Created and maintained personal relationships with guests
- Oversaw daily operations of service staff, delegated tasks and trained new staff
- Maintained customer transactions while keeping an accurate cash drawer
Education
Associate of Arts -
Bergen Community College
Paramus, NJ05.2016
High School Diploma -
Memorial Senior High School
Elmwood Park, NJ06.2013
Skills
- Liquor, beer and wine knowledge
- Changing, rotating and restocking kegs
- New hire training
- Fast paced
- Upselling
- Food pairings
- Promotions/special events
- Engaging personality
- POS knowledge
- Accurate money handling
Timeline
Bartender/Waitress/Keyholder
Blackjack Mulligan's Public House
05.2021 - Current
Bartender/Waitress
BJ Brewhouse
01.2019 - 05.2021
Bartender/Waitress
Buffalo Wild Wings
03.2015 - 01.2019
Associate of Arts -
Bergen Community College
High School Diploma -
Memorial Senior High School