Angelina Offill
Lake Mills,WI
Summary
Training professional with extensive leadership experience in staff development, process and productivity improvements, performance management and curriculum design. Hardworking Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Regional Store Training Manager
Dollar General Store
01.2016 - Current
- Cultivate and develop strong knowledgeable emerging store managers.
- Communicate all learning and performance objectives, schedules and training assessments to upper management.
- Evaluate success of training programs and recommended improvements to upper management to enhance effectiveness.
- Continue to support the managers after 2 week training course by in person visits bi monthly, emails and phone conversations.
Store Manager
Dollar General
05.2014 - 01.2015
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Effectively managed four underperforming, high shrink, store locations to drive profitability & a reduction in shrink.
- Hire, train and develop teams through hands on training
- Quality relationship building with external vendors to improve sales growth
- Manage P&L to drive profitable results
- Recruit, hire and develop to ensure retention
Skills
- Team building/Training/Supervision
- Customer service excellence
- Customer satisfaction and sales driven
- Merchandising
- Inventory control
- Awards on Customer experience, Sales, Shrink, Model Store and employee retention
- Certified Store Training Manager
- High levels of integrity
Accomplishments
Top 5% sales in region each quarter consistently
#1 on Matrix 5 years in a row (district)
- customer experience
- sales
- shrink
- in-stocks
- cleanliness
Timeline
Regional Store Training Manager
Dollar General Store
01.2016 - Current
Store Manager
Dollar General
05.2014 - 01.2015
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