Angelina Oh
Walnut Creek,CA
Summary
To deliver the highest-quality administrative duties by leading projects from planning through execution, while fostering a positive, inclusive and collaborative environment around me.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Streamer
BIGO APP
09.2021 - Current
- Performer for live streaming
- Host game show
- Engage with audience for game entertainment
- Event/Auction planning with other co-streamers
Assistant
Cassandra Bankson Youtube
06.2022 - 11.2022
- Co-stream for amazon streaming app
- Product placements and advertisement for live streaming
- Phone chorography for future video content
- Project management to film for product advertisement
Office facilitator manager
Cerence
10.2019 - 01.2021
- Company Overview: A.I
- Software company
- Served as lead office facilitator and assisted with special budgetary and process improvement projects for an A.I
- Software company
- Developed and implemented new policies and processes for ordering office supplies, facilities access, and team-building activities
- Answered and routed phone calls, greeted and directed visitors to the appropriate parties, coordinated and drafted emails from various stakeholders, maintained employee, financial, and client records, and input data into tracking and reporting tools
- Assisted with special projects, such as budget development for human resources and talent recruitment and holiday events
- Empowered employees through building and facilitating interdepartmental communications channels between internal and external parties
- Ensured that the office complex was well-maintained, organized, and secure at all times
- A.I
- Software company
Patient service representative
Polyclinic Dermatology
09.2017 - 05.2019
- Managed physicians’ calendars and daily logistics and made recommendations on how to make their day-to-day schedules more efficient
- Coordinated projects with researchers and physicians such as recognition events and front desk operations
Patient service representative
University Washington Medical Dermatology
03.2017 - 07.2017
- Reviewed daily schedules to identify required medical record requests in advance to streamline operations
- Managed patient records during admission and on discharge according to UW Medical Center policy
- Scheduled appointments consistent with patient needs and clinic scheduling guidelines
- Consistently demonstrated productive and timely communication with nursing staff, peers, patients, physicians, and volunteers
- Managed referral queue, including maintaining ongoing documentation and tracking authorized referrals
- Sorted and distributed fax communications and mail on a daily basis
- Processed patient payments
- Served as project coordinator on the EPIC software program which securely stores patient data
Front desk reception administrator
Eyeballs (Optometrist Office)
12.2016 - 04.2017
- Managed communications and drafted correspondence with patients and insurance companies
- Scheduled appointments and reviewed clinic schedule daily
- Obtained and inputted patient demographic information and insurance information into clinic database
- Processed patient payments
- Ensured daily functioning of office equipment
Lead teacher
KLA Schools
11.2014 - 04.2016
- Developed and supported the growth of a diverse group of 15 preschool children
- Devised classroom goals and created fun, active, and stimulating lesson plans
- Built strong, lasting relationships with students, parents, and staff
- Organized and led conferences for teachers and parents
Lead customer service
Enatai Cleaners
06.2009 - 06.2014
- Managed and streamlined store operations
- Created invoices for customers’ orders
- Exhibited exceptional phone etiquette and customer service
- Accurately and systematically managed cash revenue and point-of-sales transactions
Education
B.A. - Early childhood and family studies
University of Washington
06.2014
Skills
- Microsoft office suite
- Project management
- Social media marketing
- Interpersonal and intercultural communication
- Problem-solving
- Customer care
- Adobe Photoshop
- Event Planning
- Camera Choreography
- Phone Choreography
- Modeling
- Advertising Product
- MUA
- Streamer
Certification
- Certified Nurse Assistant Certificate
- CPR Certificate
Timeline
Assistant
Cassandra Bankson Youtube
06.2022 - 11.2022
Streamer
BIGO APP
09.2021 - Current
Office facilitator manager
Cerence
10.2019 - 01.2021
Patient service representative
Polyclinic Dermatology
09.2017 - 05.2019
Patient service representative
University Washington Medical Dermatology
03.2017 - 07.2017
Front desk reception administrator
Eyeballs (Optometrist Office)
12.2016 - 04.2017
Lead teacher
KLA Schools
11.2014 - 04.2016
Lead customer service
Enatai Cleaners
06.2009 - 06.2014
B.A. - Early childhood and family studies
University of Washington
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