Angelina Ordonez
Secaucus,New Jersey
Summary
Satisfy customers with exceptional service every day. Back up team members and always take on extra work. Current student working and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Driven to learn quickly, advance computer proficiency and training in industry operations. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Hardworking and passionate job seeker with strong organizational skills looking for an internship position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Team Member
Playa Bowls
09.2022 - Current
- Supported fellow team members with regular tasks and activities
- Restocked supplies to keep teams productive
- Adapted to operational needs, taking on different roles to support workflow
- Completed numerous orders and projects per shift with high accuracy
- Completed assigned prep work for stocking and set up of work area
- Trained new team members on company policies and procedures
- Communicated clearly, quickly, and politely with coworkers to support order management and quality
- Prepared food items according to company standards and guidelines
- Offered product recommendations based on customer needs and preferences
- Maintained safe and organized work areas and completed side work to support cleanliness
- Operated cash registers and accurately handled transactions
- Assisted customers with inquiries and provided exceptional service
- Addressed customer complaints promptly and worked toward satisfactory solutions.
Cashier
The Home Depot
02.2022 - Current
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
- Informed customers of promotions and special offers to increase sales
- Gave customers full attention and attended to their needs
- Kept clean, organized and well-stocked checkout areas
- Addressed customer questions and complaints with professionalism
- Promoted loyalty programs and store cards.
Retail Associate
Hollister
08.2021 - 02.2022
- Updated pricing and signage to advertise sales or seasonal products
- Used business and product knowledge to solve customer needs
- Created attractive displays to promote sale items
- Promoted customer loyalty program or store credit card to meet performance targets
- Maintained strong working relationships inside and outside organization
- Handled customer complaints professionally and resolved issues promptly
- Worked closely with management to achieve monthly sales goals
- Monitored guests and changing rooms to prevent store losses.
Education
High School -
Montclair State University
Foreign Country (Ecuador) -
Unidad Educativa Santana
07.2021
Skills
- Cash Register Operation
- Drawer balancing
- Customer Assistance
- Returns processing
- Customer Service
- Teamwork and Collaboration
- Patience and Empathy
- Complaint resolution
- Workplace Safety
- Leadership qualities
- Training and development
- Relationship building
- Goal Setting and Achievement
- Problem-solving abilities
- Positive Attitude
Member at Urban Green Council
A non-profit dedicated to decarbonizing buildings for healthier, more resilient communities. Prioritize efforts to increase the energy efficiency of buildings in New York City, which utilize 95% of electricity, 80% of water, and account for more than two-thirds of total carbon emissions. As we enhance sustainability, we can create a more resilient, efficient, and healthy future.
Timeline
Team Member
Playa Bowls
09.2022 - Current
Cashier
The Home Depot
02.2022 - Current
Retail Associate
Hollister
08.2021 - 02.2022
High School -
Montclair State University
Foreign Country (Ecuador) -
Unidad Educativa Santana