Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Angelina Patterson

Cleveland,OH

Summary

Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in guest relations.

Overview

9
9
years of professional experience

Work History

Cashier and Sales Associate

Michaels Arts And Crafts
Newark, DE
06.2022 - 08.2022
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Answered questions about store policies and addressed customer concerns.

Hostess

Cheesecake Factory Inc
Newark, DE
05.2022 - 08.2022
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.

Cashier

Heritage Antiques
Milton , DE
05.2020 - 08.2022
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Worked with Vendors to assess the value of antiques and collectables.
  • Helped vendors repair and refurbish antiques and collectables.

Sales Associate

Michaels Arts And Crafts
Rehoboth Beach, DE
06.2020 - 07.2021
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.

Clerical Work

Ocean Medical Imaging Of Delaware
Milton , DE
05.2015 - 08.2020
  • Provided clerical support, addressing routine and special requirements.
  • Produced high-quality communications for internal and external use.
  • Assisted patients with making appointments and answering phone calls.
  • Helped with internal billing.

Education

Bachelor of Arts - History

Cleveland State University
Cleveland, OH

High School Diploma -

Cape Henlopen High School
Lewes, DE
06.2021

Level 2 Japanese Immersion Program Certificate - Japanese Language

Kudan Institute of Japanese Language
Tokyo, Japan
08.2019

Skills

  • Sales Tracking
  • Guest Experience Management
  • Cooperative Attitude
  • Work Task Prioritization
  • Customer Relations
  • Legal Standards
  • Financial Accounting
  • Adaptable and Flexible
  • Service Minded
  • Team Player
  • Strong Organizational Skills
  • Document and File Management

Timeline

Cashier and Sales Associate

Michaels Arts And Crafts
06.2022 - 08.2022

Hostess

Cheesecake Factory Inc
05.2022 - 08.2022

Sales Associate

Michaels Arts And Crafts
06.2020 - 07.2021

Cashier

Heritage Antiques
05.2020 - 08.2022

Clerical Work

Ocean Medical Imaging Of Delaware
05.2015 - 08.2020

Bachelor of Arts - History

Cleveland State University

High School Diploma -

Cape Henlopen High School

Level 2 Japanese Immersion Program Certificate - Japanese Language

Kudan Institute of Japanese Language

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Angelina Patterson