Angelina Perez
Moorpark,CA
Summary
Proven track record in enhancing customer satisfaction and exceeding sales targets at Kohl's, showcasing strong cash handling and problem-solving abilities. Leveraged teamwork and exceptional customer service skills to resolve issues and promote merchandise, achieving consistent monthly sales goals. Demonstrated multitasking strength in fast-paced environments, significantly improving operational efficiency. Operates cash registers and POS systems comfortably. Adaptable and versatile with competency in processing customer orders efficiently and quickly by following all foodservice protocols.
Overview
1
1
year of professional experience
Work History
Fast Food Cashier
Del Taco
02.2023 - 06.2023
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
Sales Associate
Kohl's
11.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Moorpark High School
Moorpark, CA06.2024
Skills
- Customer Service
- Stress Tolerance
- Cash Handling
- Punctual and Reliable
- Listening and Comprehension
- Product Promotion
- Teamwork and Collaboration
- Multi-tasking strength
- Problem-solving skills
- Drive-Thru Operations
Timeline
Fast Food Cashier
Del Taco
02.2023 - 06.2023
Sales Associate
Kohl's
11.2022 - 01.2023
High School Diploma -
Moorpark High School