Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Angelina Roukoz

Commerce Township,MICHIGAN

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Sunny's Cafe
West Bloomfield, MICHIGAN
06.2022 - Current
  • Greeted customers, provided menus and answered questions about menu items.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Resolved customer complaints in a polite manner according to company policy.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.

Basketball Player

Walled Lake Central High School
Wixom, MICHIGAN
10.2023 - 12.2024
  • Practiced drills and exercises to improve basketball skills.
  • Worked on individual shooting, dribbling, passing, and rebounding techniques.
  • Executed offensive plays according to coach's instructions.
  • Analyzed opponents' plays to create defensive strategies.
  • Attended team meetings for strategy discussions and game reviews.

Softball Player

Walled Lake Central High School
Wixom, MICHIGAN
04.2024 - 06.2024
  • Took part in team drills to develop agility, accuracy and strength.
  • Practiced batting, pitching and fielding techniques to improve overall skillset.
  • Performed warm-up exercises prior to each game to ensure physical readiness.
  • Maintained positive attitude throughout practices and games.
  • Encouraged teammates during difficult times on the field.
  • Assisted coaching staff with organization of practice sessions.

Shopper

Hospitality House Food Pantry
Commerce, MICHIGAN
01.2024 - 05.2024
  • Assisted customers in selecting desired merchandise and provided product knowledge.
  • Maintained a clean, organized work area to ensure customer satisfaction.
  • Assisted colleagues in completing assigned tasks in a timely manner.
  • Verified pricing accuracy throughout the store using price tags and labels.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Education

Bachelor of Science - Applied Health Science

Wayne State University
Detroit, MI
06-2028

Skills

  • Personal hygiene
  • Service Quality
  • Table Setting
  • Menu knowledge
  • Food presentation
  • Soft drink service
  • Guest Relations Management
  • Safe Food Handling
  • Compliance standards

Languages

English
Native/ Bilingual
Arabic
Professional

Accomplishments

  • Earned the Wildcat Merit Scholarship
  • I got Academic All-State in my junior and senior years of High school
  • Made All-Districts in Softball
  • Made All-Conference in Softball
  • Was in the National Honors Society in my Senior year

Timeline

Softball Player

Walled Lake Central High School
04.2024 - 06.2024

Shopper

Hospitality House Food Pantry
01.2024 - 05.2024

Basketball Player

Walled Lake Central High School
10.2023 - 12.2024

Restaurant Waiter

Sunny's Cafe
06.2022 - Current

Bachelor of Science - Applied Health Science

Wayne State University

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Angelina Roukoz