Compassionate and detail-oriented professional with a background in patient care, administrative support, and healthcare-related services. Experienced in assisting with patient needs, maintaining accurate records, and supporting clinical operations in fast-paced environments. Strong communication skills with a commitment to delivering high-quality, patient-centered care.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Henry Ford Hospital
Volunteer Service
Rochester
10.2025 - Current
Completed over 300 hours of volunteer service in a healthcare setting, supporting patient care
Contributed across multiple departments including Pre-op and Pre-Surgery Lounge
Assisted family members in locating and accessing patient rooms
Recognized by management for delivering exceptional patient-focused service and maintaining a professional, compassionate approach
Assisted in the execution of Heart Healthy Screening and Bring Your Kids to Work Day event
Social Media Marketing Assistant
Harless Media Group
Shelby Twp
07.2022 - Current
Generated leads through targeted marketing campaigns that aligned with audience interests.
Established strategic partnerships to enhance brand visibility and reach.
Implemented marketing initiatives that successfully elevated brand awareness among target demographics.
Managed appointment scheduling to optimize time management.
Processed invoices and managed billing procedures.
Shipping/Receiving Manager
Great Lakes Tape International
Rochester
09.2017 - 06.2023
Managed receiving and shipping of incoming and outgoing orders, ensuring accuracy in product quantity, quality, and condition to optimize inventory management.
Supervised warehouse team to streamline workflow and achieve timely task completion, enhancing operational efficiency.
Trained/Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Create/Verify Paperwork while maintaining accurate information for all incoming and outgoing orders
Updated relevant databases with information concerning orders received or shipped out each day.
Maintained detailed records of shipments including weight, cost, method of shipment.
Education
High School Diploma -
Armada High School
Armada, MI
06-2005
Associate of Business Administration - General Studies
Macomb Community College
Clinton Township, MI
05-2016
Associate of Applied Science -
Macomb Community College
Warren, MI
05-2026
Skills
Patient care
Computer skills
Microsoft Office proficiency
Attention to detail
Calm under pressure
Effective communication
Dependability and responsibility
Customer service excellence
Administrative support
Certification
Naloxone Training Course
Timeline
Henry Ford Hospital
Volunteer Service
10.2025 - Current
Social Media Marketing Assistant
Harless Media Group
07.2022 - Current
Shipping/Receiving Manager
Great Lakes Tape International
09.2017 - 06.2023
High School Diploma -
Armada High School
Associate of Business Administration - General Studies