Angelina Sampoang
Newport,MN
Summary
Dependable Worker providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Park Place Sports Bar
10.2022 - Current
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Food Expeditor
Stadium Sports Bar
08.2021 - 10.2022
- Streamlined kitchen operations for increased efficiency by coordinating with chefs and servers on meal preparation and presentation.
- Contributed to a positive work environment, collaborating effectively with team members across different roles.
- Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
- Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
- Aided in inventory management, keeping track of stock levels for essential supplies such as plates, utensils, and condiments.
- Participated in ongoing training initiatives to stay current on best practices within the industry and role-specific skills development.
Education
Biochemistry
University of St. Thomas
Saint Paul, MN06.2027
High School Diploma -
East Ridge High School
Woodbury, MN06.2023
Skills
- Guest Engagement
- Daily specials memorization
- Allergy awareness
- Supply Restocking
- Professional Appearance
- Cleanliness standards
- Analytical Thinking
- Tableside Etiquette
- Time management abilities
- Active Listening
- Attention to Detail
Certification
- Licensed Phlebotomist - Eff. 06/08/203 - Exp 06/08/2024
- BLS Provider - Eff. 2/3/2023 - Exp 02/2025
Timeline
Server
Park Place Sports Bar
10.2022 - Current
Food Expeditor
Stadium Sports Bar
08.2021 - 10.2022
Biochemistry
University of St. Thomas
High School Diploma -
East Ridge High School
- Licensed Phlebotomist - Eff. 06/08/203 - Exp 06/08/2024
- BLS Provider - Eff. 2/3/2023 - Exp 02/2025
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