- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Participating in local clean-up initiatives
- I like working with my hands and fixing things
- enjoy helping others with anything needed
- love the medical field
- organizing and putting together
- caregiving and wellness
Angelina Suarez
Palm Coast,FLORIDA
Summary
Dynamic and adaptable professional with extensive experience at Lowes, excelling in customer service and team leadership. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Recognized for exceeding productivity goals while maintaining a flexible schedule and fostering collaboration among team members.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Lowes
Palm Coast, FL
03.2025 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Customer Service Representative
Lowes
Palm Coast Florida
05.2024 - Current
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Trained staff on operating procedures and company services.
Cashier
Lowes
Palm Coast, FL
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Merchandise/ Shelf Price and Sale Tagging
Winn Dixie
Palm Coast, FL
10.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Cashier
Winn Dixie Supermarket
Palm Coast Florida
10.2023 - 12.2023
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Efficiently took care of customer needs while keeping good timing on cashiering.
Education
Flagler Palm Coast High School
Palm Coast, FL05-2023
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Customer service
- Flexible schedule
- Friendly and courteous
- Time management
- Excellent communication
- Equipment operation
- Multitasking and organization
Interests
Timeline
Fulfillment Associate
Lowes
03.2025 - Current
Customer Service Representative
Lowes
05.2024 - Current
Cashier
Lowes
05.2024 - Current
Merchandise/ Shelf Price and Sale Tagging
Winn Dixie
10.2023 - 12.2023
Cashier
Winn Dixie Supermarket
10.2023 - 12.2023
Flagler Palm Coast High School