Angelina Trevino
Hermitage,TN
Summary
Proven leader and skilled multitasker, I enhanced team productivity by over 30% at Legends Gift Shop through effective workflow management and strong customer service. Expert in liquor knowledge, I ensured smooth operations and security compliance at Strike and Spare, significantly reducing breaches. Highly reliable, I excel in fast-paced environments, driving results and improving satisfaction.
Overview
13
13
years of professional experience
Work History
Bartender
Strike and Spare
12.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Supervisor
Legends Gift Shop
12.2013 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Security
U.S. Security
09.2011 - 12.2013
- Improved security posture through diligent documentation of security incidents and lessons learned.
- Trained new security personnel on security protocols and procedures, leading to more competent security team.
- Reduced potential information security incidents by developing and enforcing company-wide security policies and procedures.
- Reduced security breaches by conducting thorough risk assessments and developing comprehensive security plans.
Education
High School Diploma -
Stratford High School
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender
Strike and Spare
12.2022 - Current
Supervisor
Legends Gift Shop
12.2013 - 11.2022
Security
U.S. Security
09.2011 - 12.2013
High School Diploma -
Stratford High School
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