Angelina Walters
Sacramento,CA
Summary
Dynamic leader with a proven track record at Taco Bell, excelling in team supervision and client service. Skilled in coaching and technical support, I foster high standards and operational excellence, enhancing team performance and customer satisfaction. My approach has significantly contributed to achieving key performance indicators and fostering strong client and team relationships.
Overview
9
9
years of professional experience
Work History
Team Leader
Taco Bell
10.2023 - 06.2024
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Reviewed, implemented and updated company records related to team activities for future reference.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Evaluated staff performance and provided coaching to address inefficiencies.
Caregiver
Pride
04.2015 - 08.2021
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Education
Associate Of Applied Business - Business
Chaffey College
Rancho Cucamonga, CASkills
- Overtime Management
- Technical Support
- Coaching
- Team Supervision
- Client Service
Timeline
Team Leader
Taco Bell
10.2023 - 06.2024
Caregiver
Pride
04.2015 - 08.2021
Associate Of Applied Business - Business
Chaffey College