ANGELINA C. RICE
Information Associate
Overland Park,KS
Summary
Compassionate Information Associate with a commitment toward ensuring each visitor feels welcomed and at ease. Terrific administrative and clerical talents. Expertise in supply maintenance, data information and accurate recordkeeping.
Overview
21
21
years of professional experience
12
12
years of post-secondary education
Work History
Information Associate/Clinical Associate
Advent Health
Shawnee, KS
03.2013 - Current
- Works side by side with the charge nurse to ensure unit is prepared for patients upon arrival, as well as assist with staffing
- Communicates with doctors to ensure they have necessary items on unit, calls in all consults and order all orthotic devices as needed
- Advocates for patients while still maintaining good communication with family and caregivers
- Displays strong clinical skills in assessing vital signs, performing glucose checks and providing pre- and post-operative care
- Works with Nurse Manager, Orthopedic Director and Nurse Navigator daily with scheduling, filing and helps prepare for joint commission certification.
- Performed administrative duties and assisted with visitors' requests.
- Verified accuracy and overall completeness of medical records by auditing and reviewing patient information.
Associate Store Manager
Gap Outlet
Kansas City, KS
03.2007 - 05.2013
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
Logistics Manager
Old Navy
Everett, Cambridge, MA
04.2004 - 03.2007
- Set systems in place to ensure a strong execution of shipment process
- Guided and development associates to execute all aspects of operational procedures
- Ensured compliance with annual audit and followed up on any outstanding issues
- Mentored associates for advancement to store leadership team.
Front End Supervisor/Department Lead
Old Navy
Danvers, Hurst, MA, TX
11.2001 - 04.2004
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Education
Associate of Arts -
Johnson County Community College
Overland Park, KS 09.2017 - 05.2019
Associate of Science -
Johnson County Community College
Overland Park, KS 08.2012 - 12.2019
Associate of General Studies -
Johnson County Community College
Overland Park, KS 08.2016 - 12.2019
Skills
Multitasking Abilities
Attention to Detail
Customer service experience
Knowledge of business
Critical Thinking
Teambuilding
Accomplishments
Received Outstanding Associate 2018 from Shawnee Mission Health
Timeline
Associate of Arts -
Johnson County Community College
09.2017 - 05.2019
Associate of General Studies -
Johnson County Community College
08.2016 - 12.2019
Information Associate/Clinical Associate
Advent Health
03.2013 - Current
Associate of Science -
Johnson County Community College
08.2012 - 12.2019
Associate Store Manager
Gap Outlet
03.2007 - 05.2013
Logistics Manager
Old Navy
04.2004 - 03.2007
Front End Supervisor/Department Lead
Old Navy
11.2001 - 04.2004