Angelina Castaño
San Antonio,TX
Summary
People-focused, client-centered professional with experience balancing multiple roles in fast-paced environments. Known for strong communication, adaptability, and creating positive, personalized experiences for diverse clients. Brings a strong appreciation for fashion, visual presentation, and brand experience, with a thoughtful, creative approach to service. Demonstrates reliability, aesthetic awareness, and self-direction while managing dynamic schedules and income streams, and seeking environments that value creativity, connection, and growth.
Overview
5
5
years of professional experience
Work History
Server
Luce Ristorante E Enoteca
10.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure seamless service during peak hours.
- Assisted in training new servers on menu items and service standards.
- Engaged with guests to provide personalized recommendations based on preferences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Black Bear Diner
06.2024 - 11.2024
- Delivered food orders promptly and courteously.
- Served food and beverages to patrons and confirmed complete orders.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained records of transactions made during shift as required by law or company policy.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Upheld high standards of sanitation in accordance with health department regulations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Seasonal Worker
Hot Topic
08.2023 - 01.2024
- Assisted customers with product selection and purchase decisions.
- Operated a cash register to process customer payments.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Bagged or packaged purchases and wrapped gifts.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Promoted special offers and discounts to encourage additional purchases.
- Organized displays to attract customers and promote sales.
- Used product knowledge to suggest items to match client needs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Greeted customers to determine wants or needs.
- Initiated friendly conversation with customers to determine level of assistance required.
- Handled customer complaints in a professional manner.
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
Team Member
Whataburger
02.2021 - 09.2022
- Looked for ways to go above and beyond job requirements.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Upheld high standards of productivity and quality in operations.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Maintained positive working relationship with fellow staff and management.
- Maintained a clean and organized work area throughout shift.
- Monitored expiration dates on food items for freshness assurance.
- Facilitated training sessions for new employees on company policies and procedures.
- Developed positive customer relationships through friendly greeting and excellent service.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Oversaw quality control to identify inconsistencies and malfunctions.
Education
High School Diploma -
Stevens High School
San Antonio, TX06-2024
Skills
- Client-focused service and relationship building
- One-on-one client engagement
- Anticipate client needs in fast-paced environments
- Create welcoming, inclusive spaces
- Attention to detail in visual and experimental environments
- Understand aesthetics, trends, and customer preferences
- Styling, merchandising, or product presentation
- Curate experiences aligned with brand identity
- Visual presentation and brand consistency
- Self-motivated and able to work independently
- Adapt quickly to changing priorities
- Manage variable schedules and income streams
- Strong work ethic in non-traditional work environments
- Understand customer psychology
- Conflict resolution and emotional intelligence
- Maintain composure under pressure
Affiliations
- Volleyball coach with focus on mentorship and team development
- Strong interest in fashion, visual presentation, and brand aesthetics
- Ongoing personal exploration of styling, vintage fashion, and trend curation
- Fashion styling and aesthetic curation across vintage, streetwear, and contemporary styles
- Strong interest in visual merchandising, outfit composition, and brand presentation of trends, silhouettes, and color theory through personal wardrobe curation
Education and Training
other
Timeline
Server
Luce Ristorante E Enoteca
10.2025 - Current
Server
Black Bear Diner
06.2024 - 11.2024
Seasonal Worker
Hot Topic
08.2023 - 01.2024
Team Member
Whataburger
02.2021 - 09.2022
High School Diploma -
Stevens High School