Angeline Cruz
Greenville,TX
Summary
Dedicated and compassionate Medical Assistant with 3 years of experience providing high-quality patient care in fast-paced healthcare settings. Skilled in performing clinical and administrative duties, including patient assessments, medical record management, and assisting with medical procedures. Strong background in customer service, with experience in the restaurant industry, where I consistently ensured a positive customer experience and resolved issues to achieve high satisfaction levels. Known for excellent communication skills, a patient-focused approach, and the ability to work effectively in team-oriented environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
TenderCare
05.2026 - Current
- Provided compassionate support to clients, enhancing their daily living activities and overall well-being.
- Assisted clients with personal hygiene, dressing, and mobility to ensure comfort and dignity.
- Documenting changes and reporting concerns to healthcare professionals.
- Developed individualized care plans in collaboration with families to meet specific needs and preferences.
CMA / Clinical Call Specialist
Carevide
03.2025 - Current
- Coordinated appointment scheduling and managed electronic health records efficiently.
- Collaborated with healthcare providers to streamline patient care processes and improve outcomes.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Assistant
Pediatric Clinic of Sunnyvale
12.2024 - 02.2025
- Performed patient intake, including gathering detailed medical histories and vital signs.
- Documented medical data in patient charts, facilitating accurate records.
- Authorized drug refills and provided prescription information to pharmacies.
- Ordered lab tests based on physician instructions and tracked results accordingly.
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.
Certified Medical Assistant
North Texas Perinatal Associates
12.2023 - 11.2024
- Performed patient intake, including gathering detailed medical histories and vital signs.
- Documented medical data in patient charts, facilitating accurate records.
- Performed laboratory procedures such as drawing blood, preparing specimens for testing, and performing EKGs.
- Stocked supplies and instruments for examination rooms.
- Scheduled appointments and maintained patient records.
- Performed patient intake and assisted in patient care procedures.
Cashier
Walmart
07.2022 - 08.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Learned Cashier and management positions and provided backup at key times.
- Solicited customers to purchase loyalty and item protection plans.
Cashier
Canes Chicken Fingers
10.2020 - 05.2022
- Certified Trainer
- Cleaned, stocked and restocked workstations and display cases.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned cashier and fry cook positions and provided backup at key times.
Education
Biology
Texas Woman's University
Denton, TX05.2027
-
Sachse High School
Sachse, TX05.2023
Skills
- Guest Communication
- Staff Training
- Maintaining Quality Assurance Standards
- Issue Resolution
- Safety Protocols
- Team Contributions
Certification
- Certified Medical Assistant
- CPR Certified
- Stop the Bleed Certification
LANGUAGES
Spanish - Bilingual
English - Bilingual
Timeline
Caregiver
TenderCare
05.2026 - Current
CMA / Clinical Call Specialist
Carevide
03.2025 - Current
Certified Medical Assistant
Pediatric Clinic of Sunnyvale
12.2024 - 02.2025
Certified Medical Assistant
North Texas Perinatal Associates
12.2023 - 11.2024
Cashier
Walmart
07.2022 - 08.2023
Cashier
Canes Chicken Fingers
10.2020 - 05.2022
Biology
Texas Woman's University
-
Sachse High School