Angeline Ulysse
Skokie ,IL
Summary
Compassionate Certified Patient Care Technician committed to delivering high-quality care and enhancing patient satisfaction through attentive service. Supported diverse populations with personal care while maintaining a clean and safe environment. Demonstrated strong documentation skills to ensure accurate patient monitoring and effective communication with healthcare teams.
Overview
1
1
year of post-secondary education
15
15
years of professional experience
Work History
Manager
Unic Angels LLC
Evanston, IL, IL
09.2021 - 12.2025
- Led team in operational planning and resource allocation for project execution.
- Coordinated cross-functional teams to achieve project milestones effectively.
- Developed strategies to enhance service delivery and client satisfaction.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Conducted training sessions to improve staff performance and engagement.
CNA/ MA/PSA
Americare staffing agency
Chicago, Illinois
06.2021 - 08.2023
- Monitored vital signs and reported changes to nursing staff promptly.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted patients with daily living activities and personal care needs.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Supported non-ambulatory residents in range of motion exercises.
- Maintained cleanliness and safety in patient living environments consistently.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Certified Nursing Assistant, Nursing CPR
Convenant Living of Northbrook
Northbrook, IL
02.2019 - 03.2021
- Monitored and reported unusual symptoms and changes to charge nurse to ensure timely interventions.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted patients with shaving, bathing, and oral hygiene, enhancing comfort and promoting overall wellness.
- Delivered basic patient care by taking vital signs, measuring height and weight, and accurately recording intake and output for effective patient monitoring.
CNA Assisted Living
Three Crowns Park
Evanston, IL
03.2014 - 02.2019
- Facilitated range oTracked food intake to monitor nutritional status of patients. motion exercises for non-ambulatory residents to enhance mobility and overall well-being.
- Tracked food intake and output to ensure proper nutrition for patients.f
- Monitored food intake and output according to nursing staff instructions.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Answered patient call signals and signal lights to determine patients' needs.
- Provided compassionate customer service while interacting with patients, families, and guests to foster a welcoming environment.
Medical Assistant, PCT, EKG
Northshore Glenbrook Hospital
Northbrook, IL
12.2010 - 03.2014
- Measured vital signs and documented medical histories to ensure thorough patient preparation for examination.
- Measured vital signs and took medical histories to prepare patients for examination.
- Conducted EKGs, spirometry testing, audiograms, and other diagnostic tests for patients.
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry into electronic health record system, supporting seamless patient care.
- Executed daily tasks with precision and efficiency.
- Managed inventory of supplies, equipment, and instruments to ensure facility readiness for daily operations.
Education
Associate of Science -
Oakton Community College
Skokie, ILDiploma - Medical Assisting
Everest College - Chicago
Chicago, IL 09.2009 - 05.2010
Diploma - CNA, EKG, Phlebotomy
Omega Healthcare
Evanston, IL 09.2008 - 05.2009
Skills
- Project Management
- Operational planning
- Operational Leadership
- Service Improvement
- Electronic health records
- Condition Monitoring
- Team Collaboration
Timeline
Manager
Unic Angels LLC
09.2021 - 12.2025
CNA/ MA/PSA
Americare staffing agency
06.2021 - 08.2023
Certified Nursing Assistant, Nursing CPR
Convenant Living of Northbrook
02.2019 - 03.2021
CNA Assisted Living
Three Crowns Park
03.2014 - 02.2019
Medical Assistant, PCT, EKG
Northshore Glenbrook Hospital
12.2010 - 03.2014
Diploma - Medical Assisting
Everest College - Chicago
09.2009 - 05.2010
Diploma - CNA, EKG, Phlebotomy
Omega Healthcare
09.2008 - 05.2009
Associate of Science -
Oakton Community College