Angelique Cruz-Lopez
Sarasota,FL
Summary
I am a dedicated and motivate person, i look forward to learning new skills and extend my knowledge. currently looking into working in the health care and start my healthcare career and become an ultrasound tech in the future , looking forward to start school in the fall and start working towards my A.A.
Overview
5
5
years of professional experience
Work History
Rental Sales Agent
Avis
Sarsota, FL
05.2024 - Current
- Assisted customers in selecting rental vehicles that met their needs, budget, and preferences.
- Updated and maintained rental agreement files and documents.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Prepared sales contracts, researched customer needs, and promoted various products and services.
- Collected money, provided change and recorded transactions on receipts.
- Answered telephones to assist customers and resolve issues.
- Inspected returned vehicles for damage upon return; recorded damages on check-in sheet; notified management if additional charges were necessary.
- Employed sales techniques to boost sales and services.
Busser
Tosted mango cafe
Sarasota , FL
06.2023 - 08.2024
- Made friendly conversation with customers to provide enjoyable bar experience.
- Communicated with kitchen staff regarding any special requests from customers.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Assisted in the training of new bussers, sharing knowledge and best practices.
Secretary
Anita commercial cleaning
Palmetto, FL
02.2022 - 11.2022
- Anticipated leadership needs by preparing or gathering records, reports and correspondence.
- Responded to customer issues to provide immediate resolution and improve retention.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Coordinated meeting logistics such as room reservations and catering services.
Child Caregiver
Volunteering
Sarasota, FL
05.2020 - 10.2022
- Assisted with the development of motor skills by playing outdoor sports and physical activities.
- Provided a safe, nurturing and stimulating environment for children of all ages.
- Instructed children in eating, resting and restroom habits.
- Assisted children in development of social, communication and problem-solving skills.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
Education
High School Diploma -
Booker High School
Sarasota, FL05-2024
Skills
- Team player mentality
- Maintenance management
- communication
- Rental market
- Leasing terms
- Teamwork
- Leadership
- Customer service
- Problem-solving
- adaptability
- multitask
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Rental Sales Agent
Avis
05.2024 - Current
Busser
Tosted mango cafe
06.2023 - 08.2024
Secretary
Anita commercial cleaning
02.2022 - 11.2022
Child Caregiver
Volunteering
05.2020 - 10.2022
High School Diploma -
Booker High School