Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

ANGELIQUE ELEBY-AMARO

PHILADELPHIA,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
years of professional experience

Work History

Devereux Advanced Behavioural Health
Berwyn, PA

Direct Support Professional
02.2022 - Current

Job overview

  • Monitored progress and documented patient health status changes to keep care team updated.
  • Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
  • Completed regular check-ins and progress report for each client.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.

ANEA Holdings
Philadelphia, PA

Owner
11.2018 - 02.2022

Job overview

  • Managed day-to-day business operations.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.

Mgm National Harbor Casino
Oxon Hill, MD

Table Games Supervisor
11.2016 - 11.2018

Job overview

  • Watched closely to catch errors and notified surveillance of irregularities.
  • Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
  • Coordinated staff schedules, rotations and breaks.
  • Monitored expenses, budgets and accounts to identify discrepancies.
  • Trained, supervised and evaluated workers.
  • Addressed customer behavior or complaints head-on to maintain smooth and professional operations.

Harrah’s Chester Casino
Chester, PA

Dual Rate Table Games Supervisor
08.2010 - 11.2016

Job overview

  • Monitored chips purchases, table inventories and player win ratios.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Listened effectively and used issue resolution skills to efficiently handle guest complaints and promote brand loyalty.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.

Education

Temple University
Philadelphia, PA

Some College (No Degree) from Finance And Accounting

Walter Biddle Saul High School
Philadelphia, PA

High School Diploma
06.2005

Skills

  • Microsoft Office
  • Records Management
  • Complex Problem-Solving
  • Inventory Control Processes
  • Customer Service
  • Administrative Management
  • Problem Identification
  • Multitasking and Time Management
  • Service Documentation
  • Standards Compliance

Timeline

Direct Support Professional

Devereux Advanced Behavioural Health
02.2022 - Current

Owner

ANEA Holdings
11.2018 - 02.2022

Table Games Supervisor

Mgm National Harbor Casino
11.2016 - 11.2018

Dual Rate Table Games Supervisor

Harrah’s Chester Casino
08.2010 - 11.2016

Temple University

Some College (No Degree) from Finance And Accounting

Walter Biddle Saul High School

High School Diploma
ANGELIQUE ELEBY-AMARO