Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angelique orta

Houston,TX

Summary

Accomplished professional with a goal-oriented mindset and strong negotiation skills, honed at Freeway Insurance Agency. Excelled in client relationship building and conflict resolution, enhancing customer satisfaction and loyalty. Proven track record in sales strategy development, driving business growth and achieving targets. Proficient in file management, ensuring accuracy and efficiency in all processes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Selling Agent

Freeway Insurance Agency
10.2024 - Current
  • Assisted clients in understanding insurance products, enhancing customer satisfaction and trust.
  • Processed policy applications efficiently, ensuring accuracy and adherence to company guidelines.
  • Educated clients on coverage options, helping them make informed decisions tailored to their needs.
  • Collaborated with team members to improve communication strategies, fostering a supportive work environment.

Cook Supervisor

Pizza Hut
11.2022 - 06.2023
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Managed cash drawer, balancing daily sales and maintaining accurate financial records.
  • Assisted customers with product inquiries, ensuring high levels of satisfaction and engagement.
  • Welcomed customers and helped determine their needs.

Customer Service Representative

L.A Insurance
03.2021 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

North Shore High
13501 Holly Park
06-2019

Skills

  • Strong negotiation skills
  • Goal-oriented mindset
  • Conflict resolution
  • Social media marketing
  • Sales strategy development
  • Client relationship building
  • File management

Certification

  • limited lines agent

Timeline

Selling Agent

Freeway Insurance Agency
10.2024 - Current

Cook Supervisor

Pizza Hut
11.2022 - 06.2023

Customer Service Representative

L.A Insurance
03.2021 - 01.2022

North Shore High

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Angelique orta