Angelique Ramos
Brandon,FL
Summary
Dedicated professional from Los Angeles California currently residing in Tampa Florida with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, training and scheduling. Sets example for work ethic, punctuality and quality.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Sephora
Tampa , FL
05.2023 - Current
- #1750 Midtown Tampa
- Executes proper scheduling to the demand of business needs, operational needs, and career developmental needs of entire team
- Participated in District Onboarding ASM Team for Holiday Hiring waves
- Assisted SM and other locations during Hiring week for interviewing process
- Leading Sales and Service Leads to develop Beauty Advisors to high level performing Beauty Advisors through BA productivity and Licensed Beauty Advisor Utilization.
- Ended 2023 Year meeting 3/4 Field Objectives
- Ended 2023 Year with all Bas and LBAs Tier 3+
- Led one of Sephora Tampa Gulf's largest in-store event with Sales and Service Lead for "Tampa Girls who Walk" walking club that consisted of 200+ women, 10 brand representatives and 5 businesses in store plaza bringing in 20k.
Interim Assistant Store Manager
Sephora
Tampa, FL
12.2022 - 05.2023
- #1750 Midtown Tampa
- Managed and ensured staff scheduling meets operational and business needs
- Payroll management
- Positively influence Leadership to think strategically to drive results for store objectives
- Monitored Beauty Advisor productivity and Licensed Beauty Advisor Utilization
Operations Leader
Sephora
Tampa, FL
11.2021 - 12.2022
- #1750 Midtown Tampa
- Led Operations Team to ensure operational process and procedures are followed/met
- Developed and implemented effective strategies to optimize operational performance for retrofits,overhauls,updates,story sets etc.
- Trained and mentored Operations Leaders in District as well as Interim Operation Leads
- Consistently manged Off assortment under 3% goal ending 2022 YTD at 0%
- Regularly correcting Negative Afs, Inventory discrepancies, and prioritizing Cycle count resulting in Annual Inventory Retail Shrink of 2.82%
- Provided motivation to team members to strive for excellence and exceed goals in operations
Associate Lead With Keys
Petsmart
Brandon, FL
11.2019 - 10.2022
- Increase store sales above target goal by analyzing daily sales and creating action plans to achieve it.
- Generate business through exceptional customer service.
- Set up a team of 10+ associates for maximal success to perform excellent customer service while achieving company KPIS.
- Responsible for performing closing cash drawers, create store deposits,change order and maintain the safe.
- Manage inventory by stocking shelves, rotating stocks and removing damaged or outdated products.
- Prepped and executed Store Annual Inventory
- Responsible for current updates and floor sets.
- Operate powerjack/forklift
Shipment Processor
Victoria Secret
Tampa , Florida
10.2020 - 04.2021
- Assisted in weekly floor sets
- Processed shipment effectively and efficiently
- Processed testers and damages
- Prepped and executed annual Store Inventory
Education
High School Diploma -
Alhambra
Alhambra, CA2018
Skills
- Inventory Coordination
- Team Building
- Planning & Organizing
- Team Management
- Organizational Skills
- Coaching and Mentoring
- Attention to Detail
References
References available upon request.
Timeline
Assistant Store Manager
Sephora
05.2023 - Current
Interim Assistant Store Manager
Sephora
12.2022 - 05.2023
Operations Leader
Sephora
11.2021 - 12.2022
Shipment Processor
Victoria Secret
10.2020 - 04.2021
Associate Lead With Keys
Petsmart
11.2019 - 10.2022
High School Diploma -
Alhambra