Angelique Rideau
Lake Charles,LA
Summary
Adept at enhancing operational efficiency and team performance, I spearheaded initiatives at Grifols Biomat USA that significantly improved workflow optimization and employee development. Leveraging skills in operations management and coaching, I fostered a culture of continuous improvement, achieving notable advancements in quality assurance and staff engagement.
Overview
18
18
years of professional experience
Work History
Operations Supervisor
Grifols Biomat USA
12.2006 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Facilitated consistent communication with upper management to relay operational updates.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Increased workplace performance by delivering regular guidance, professional development, and knowledge-sharing initiatives.
Education
Business Administration
Sowela Technical Community College
Lake Charles, LASkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Employee development
- Safety oversight
- Management
- Quality assurance
- Workflow optimization
- Root-cause analysis
- Scheduling coordination
- Delegation
- Budget administration
- SIOP
- KPI tracking
- Employee engagement
- Budgeting and cost control strategies
- Team leadership
- Employee supervision
- Data entry
- Decision-making
- Customer service
- Goal setting
- Coaching and mentoring
- Customer service management
- Relationship building
- Office management
- Staff scheduling
- Performance improvement
- New hire orientation
- Appointment scheduling
- Travel coordination
Accomplishments
Completed the leadership program through Grifols, known as LEAP, and also attended a crucial conversations class
Timeline
Operations Supervisor
Grifols Biomat USA
12.2006 - Current
Business Administration
Sowela Technical Community College