Angelique Rideau
Lake Charles,LA
Summary
Adept at enhancing operational efficiency and team performance, I spearheaded initiatives at Grifols Biomat USA that significantly improved workflow optimization and employee development. Leveraging skills in operations management and coaching, I fostered a culture of continuous improvement, achieving notable advancements in quality assurance and staff engagement.
Overview
18
18
years of professional experience
Work History
Operations Supervisor
Grifols Biomat USA
Lake Charles, LA
12.2006 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Facilitated consistent communication with upper management to relay operational updates.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Increased workplace performance by delivering regular guidance, professional development, and knowledge-sharing initiatives.
Education
Business Administration
Sowela Technical Community College
Lake Charles, LASkills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Employee development
- Safety oversight
- Management
- Quality assurance
- Workflow optimization
- Root-cause analysis
- Scheduling coordination
- Delegation
- Budget administration
- SIOP
- KPI tracking
- Employee engagement
- Budgeting and cost control strategies
- Team leadership
- Employee supervision
- Data entry
- Decision-making
- Customer service
- Goal setting
- Coaching and mentoring
- Customer service management
- Relationship building
- Office management
- Staff scheduling
- Performance improvement
- New hire orientation
- Appointment scheduling
- Travel coordination
Accomplishments
Completed the leadership program through Grifols, known as LEAP, and also attended a crucial conversations class
Timeline
Operations Supervisor
Grifols Biomat USA
12.2006 - Current
Business Administration
Sowela Technical Community College