Angelique Robinson
Patient Care Tech
Philadelphia,PA
Summary
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers19 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
15
15
years of professional experience
Work History
Train Operator
Southeastern Pennsylvania Transportation Authority
- Responsible for the safety movement of train and passengers
- Maintain open line of communication in order to run train prompt & effective
- Responsible for upholding all policies & procedures pertaining to operating trains.
Lead Transport Supervisor/Patient Care Technician, Emergency Department
Penn Medicine
08.2022 - Current
- Communicate to key stakeholders in a daily & real time manner, issues regarding transport that may impact patient care & safety
- Oversees department operations and looks for deficiencies and assists with staff meetings, in-services, and process improvement projects
- Helps ensure the department is operationally efficient and effective
- Helps ensure all staffing needs are met and assists with and implements actions to correct staffing
- Assist with overseeing the performance of all transporters and dispatchers.
- Coordinated schedules and communicated changes to customers.
- Worked with service providers to resolve issues and correct delays.
Patient Care Tech
Delta T Group
11.2008 - Current
- Assist with transporting patients
- Observe patients in ICU, CCU, ER and Psych departments
- Lab draws, and EKG's
- Maintained clean and safe environment to promote patient safety and comfort.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Tower Operator
Southeastern Pennsylvania Transportation Authority
09.2017 - 07.2022
- Responsible for safe and efficient movement of trains & track cars
- Arrange for the use of blocks, tracks, interlocking switches, and signals for the purpose of safe & prompt train movement
- Maintained electronic or written records of train / vehicle and track car movements at desk
- Maintained location of all moving trains on tracks
- Responsible for reporting any violations of the operating rules and any irregularity relating to movement of trains
- Must report any irregularities involving signal or switch appliances
- Must be informed of weather conditions, which may be hazardous to the movement of trains.
Medical Receptionist
Crozer Keystone Health Care Inc.
04.2014 - 09.2017
- Verify insurance information
- Distribute medial records, and patient information to clinicians
- Complete refill request from Pharmacy
- Prepare daily encounters and pre-visit summaries
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responsible for receiving payment and record receipts of service
- Operated telephone switchboard to suggest appropriate destination for callers.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Patient Care Tech
Penn Medicine
05.2013 - 09.2015
- Responsible for collecting labs & specimens
- Performed vital sign checks on patients
- Performed EKG on patients
- Scheduled appointments
- Operated telephone switch board to direct callers
- Operated office equipment & scheduled routine maintenance.
Patient Care Associate/NICU/Med. Surg.
Albert Einstien Medical Center
06.2010 - 12.2012
- Filing & creating charts
- EKG/Diagnostic testing
- Used good judgment in determining when to illicit codes, or call for assistance
- Uphold confidentiality laws
- Check & record patient vital signs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted with patient transfers and ambulation.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
Associate of Applied Science - Practical Nursing
Manor College
Jenkintown, PA12.2024
Cardiovascular Technology -
Star Career Academy - Philadelphia
03.2011
CNA Certification -
Professional Nurses - Philadelphia
08.2004
High School Diploma -
Simon Gratz High School – Philadelphia
06.1996
Skills
- Coupling and Uncoupling
- Heavy Machine Operation
- Engine Inspection
- Materials Loading
- Patient Observation
- Vital Signs Monitoring
- Sterilization Techniques
- Paperwork Processing
- Specimen Preparation
- Infection Control
- Venipuncture
Professional Skills Summary
Maintaning 17 years of work experience in the Healthcare Industry, competencies include;
EMR & EKG
Medical Call Center/ Office Duties
NCCT Phlebotomy Certified
CNA & CPR Certified
Telecommunication Skills
Timeline
Lead Transport Supervisor/Patient Care Technician, Emergency Department
Penn Medicine
08.2022 - Current
Tower Operator
Southeastern Pennsylvania Transportation Authority
09.2017 - 07.2022
Medical Receptionist
Crozer Keystone Health Care Inc.
04.2014 - 09.2017
Patient Care Tech
Penn Medicine
05.2013 - 09.2015
Patient Care Associate/NICU/Med. Surg.
Albert Einstien Medical Center
06.2010 - 12.2012
Patient Care Tech
Delta T Group
11.2008 - Current
Train Operator
Southeastern Pennsylvania Transportation Authority
Associate of Applied Science - Practical Nursing
Manor College
Cardiovascular Technology -
Star Career Academy - Philadelphia
CNA Certification -
Professional Nurses - Philadelphia
High School Diploma -
Simon Gratz High School – Philadelphia
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