Angelique Robinson
Philadelphia
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Empire management group
Philadelphia
11.2025 - 01.2026
- Developed and maintained strong relationships with clients to enhance customer satisfaction and retention.
- Conducted market research to identify new sales opportunities and target demographics, leading to the expansion of the customer base.
- Collaborated with marketing teams to design and implement promotional campaigns that boosted product awareness and sales.
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely and professional manner.
warehouse loader
UPS
West Chester
09.2025 - 12.2025
- Ensured accurate and timely loading of packages onto delivery vehicles, adhering to safety and efficiency standards.
- Collaborated with team members to streamline loading processes, resulting in improved workflow and reduced turnaround time.
- Operated material handling equipment, including forklifts and pallet jacks, to move goods safely and efficiently.
- Assisted in training new employees on warehouse procedures and safety protocols.
- Assisted in unloading incoming shipments and organizing inventory for quick access.
Home Health Aide
Honor pro care
Philadelphia
03.2025 - 10.2025
- Team collaboration, Time management, Attention to detail, Problem solving, Patient lifting techniques, Psychological support, Spiritual support and companionship.
- Assisted in ambulation and exercise routines for clients.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Assisted with personal care activities, such as bathing, dressing and grooming.
Wawa associate
Wawa
Philadelphia
03.2022 - 06.2025
- Maintained cleanliness and organization of the store environment.
- I worked in beverages, hot food and deli. I performed in tasks such as coffee, cleanliness and preparing food.
- Assisted customers with inquiries and resolved issues promptly.
Wait Staff Member
Chilis's Bar and Grill
Philadelphia
11.2023 - 04.2024
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Checked back with customers during meals to ensure satisfaction with food and service.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Washing dishes and tidying up.
Sales Associate
Rite aid
Philadelphia
02.2022 - 11.2023
- Processed refunds and exchanges according to company policy.
- Led a team of cashiers to deliver exceptional customer service and optimize transaction efficiency.
- Implemented scheduling strategies that improved shift coverage and reduced overtime costs by 15%.
- Monitored cash flow and performed daily reconciliations to ensure accuracy and compliance with company standards.
Cashier
McDonalds
Philadelphia
01.2022 - 02.2023
- Provided excellent customer service by efficiently processing transactions and addressing customer inquiries.
- Maintained a clean and organized checkout area to enhance the shopping experience for customers.
- Operated point of sale (POS) systems for accurate cash handling and transaction processing.
- Resolved customer complaints and issues promptly to ensure satisfaction and retention.
- Conducted regular cash audits to ensure accuracy and compliance with company policies.
- Processed returns and exchanges according to company guidelines to maintain customer trust.
- Managed daily cash drawer, ensuring accurate reconciliation at the end of each shift.
Education
CNA - High School Diploma -
Penn Foster Career School
Scranton, PA, USAPhiladelphia electronic tech - Non-Degree Program -
City hall
Philadelphia, USASkills
- Promotional Campaigns
- Sales Strategy
- Customer Relationship Management
- Market Research
- Communication
- Dependent
- Fast learner
- Always on time
- Customer service
- Inventory management
- Personal care assistance
- Emotional support
- Patient communication
- Attention to detail
- Time management
- Team collaboration
- Problem solving
- Sales strategies
- Patient care
Certification
- Helping others achieve their goals
- Improving communications or relations between groups
- Meeting or exceeding goals
- Taking on more responsibility
- Meeting tight deadlines
Accomplishments
- Helping others achieve their goals
- Improving communications or relations between groups
- Meeting or exceeding goals
- Taking on more responsibility
- Meeting tight deadlines
Timeline
Sales Representative
Empire management group
11.2025 - 01.2026
warehouse loader
UPS
09.2025 - 12.2025
Home Health Aide
Honor pro care
03.2025 - 10.2025
Wait Staff Member
Chilis's Bar and Grill
11.2023 - 04.2024
Wawa associate
Wawa
03.2022 - 06.2025
Sales Associate
Rite aid
02.2022 - 11.2023
Cashier
McDonalds
01.2022 - 02.2023
CNA - High School Diploma -
Penn Foster Career School
Philadelphia electronic tech - Non-Degree Program -
City hall