Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eder Flores

Plano,TX

Summary

Dynamic sales professional with a proven track record at Community Coffee, excelling in account management and client satisfaction. Skilled in developing effective sales strategies and training new employees, I consistently achieve sales goals while fostering strong customer relationships. My expertise in product knowledge and problem-solving drives territory growth and enhances overall performance.

Overview

8
8
years of professional experience

Work History

Sales Representative

Community Coffee
Dallas, Texas
09.2022 - Current
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Sales Representative

Schwans Supply Food Chain
12.2018 - 09.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Frozen Food Manager

Tom Thumb
02.2018 - 12.2018
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.

Framer's Helper

Canizales Carpentry
04.2017 - 04.2018
  • Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests and available inventories.
  • Used nail guns, saws and grinders safely and without incidents.
  • Cut, measured and shaped wood using a circular saw after inspecting blueprints, build areas and work orders.
  • Examined wood, work areas and supplies for defects and damage prior to completing projects to determine accurate timelines and prices of projects.

Education

High School Diploma -

Plano West Senior High School
Plano, TX
06.2012

Skills

  • Sales Expertise
  • Account management
  • Product knowledge
  • Customer relationship management
  • Team leadership
  • Training new employees
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Interpersonal communication skills
  • Territory growth
  • Client account management
  • Personnel training
  • Complex Problem-Solving
  • Account Servicing
  • Promotional Campaigns

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Sales Representative

Community Coffee
09.2022 - Current

Sales Representative

Schwans Supply Food Chain
12.2018 - 09.2022

Frozen Food Manager

Tom Thumb
02.2018 - 12.2018

Framer's Helper

Canizales Carpentry
04.2017 - 04.2018

High School Diploma -

Plano West Senior High School