Angelique Rodriguez
Sanford,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Winn Dixie Supermarket
Oviedo, FL
03.2012 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Answered customer inquiries via phone, email, and chat.
- Took special orders in person and over telephone, generating additional revenue every month.
Education
High School Diploma -
Paul J. Hagerty Highschool
Oviedo, FL05-2012
Skills
- Customer relationship management
- Team collaboration
- Communication skills
- Active listening
- Time management
- Return processing
- Data entry
- Planning
- Microsoft office
Affiliations
- I keep myself pretty active and i am constantly trying to find a new way to move my body
Accomplishments
- we've received a plaque for being the number one store in the district with no accidents that involve employees or customers .
Timeline
Customer Service Representative
Winn Dixie Supermarket
03.2012 - Current
High School Diploma -
Paul J. Hagerty Highschool
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