Angelique Sanders

· Briefed new hires on essential job information, such as company policies, employment benefits and job duties.

· Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

· Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 3 00+ new employees.

· Coordinated ongoing technical training and personal development classes for staff members.

• Increased customer service ratings significantly through personable service.
• Collaborated with various team members to meet guests' requests.
• Tracked guest satisfaction surveys to recognize trends and create action plans for improving guest services.
• Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.