Summary
Overview
Work History
Education
Skills
Timeline
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Ryan Lindahl

Windsor,CT

Summary

A Process Assistant offering strong critical thinking skills and proactive approach to improving workflow efficiency, demonstrating willingness to adapt and innovate practices in a company that is evolving quickly to improve the objectives of delivering results and upholding the customer promise.

Overview

4
4
years of professional experience

Work History

Process Assistant (T3)

AMAZON INC
10.2024 - Current
  • Facilitated the pilot of Quantity Stow at BDL4, creating a site-specific SOP to bridge knowledge gaps between Flow and Stow teams to ensure early success with QS Launch, resulting in a 50-point increase in QS UPH while adding 15-point increase to overall stow rate.
  • Allocated 20% of unloaded freight to maximize QS HC while achieving a 380UPH, contributing to 47,006units to a milestone IB volume record of 430,120units stowed in a single shift.

Learning Ambassador (T1)

AMAZON INC
11.2023 - 10.2024
  • Trained 50+ new hires into Decant and took ownership of providing daily follow up coaching opportunities up to 2 weeks after onboarding, resulting in a 15% increase in productivity for rate heading into the 2023 Peak Season.
  • Mentored 15+ associates with retrains by creating a coaching experience that resonated and motivated many associates, resulting in a 30+ point increase in their productivity while 3AA’s currently still tenured are Top Performers in Decant to current date.

Fulfillment Associate (T1)

AMAZON INC
06.2023 - 11.2023
  • Hired into Decant just weeks before Prime Week of 2023, exceeding target rate of 55cph with an 85cph on day two.
  • Earned multiple recognitions for being in the Top 1% percentile in Productivity.
  • Supported IB Dock operations at indirect roles: Waterspider, Jam Clearing, Line Loading etc…

Shift Manager

MCDONALD’S
11.2021 - 05.2023
  • Spearheaded the lead in sales and shift cost amongst fellow managers, which exceeded up to 5% to 15% over projected sales while keeping labor costs under 18% of total sales with a goal of 25%.
  • Completed Serve Safe certification then worked at all 7 locations in the region to restore and uphold cleanliness and food prep standards, earning the franchise a Food Safe certification. As a result, all locations passed State inspections and survey scores of food quality and cleanliness increased 50% attributing a 15% increase to overall customer satisfaction scores.

Education

High School Diploma -

University High School of Science & Engineering
Hartford, CT
06.2021

Skills

  • Proficient in Microsoft Office
  • Active Listening
  • Workflow management

Timeline

Process Assistant (T3)

AMAZON INC
10.2024 - Current

Learning Ambassador (T1)

AMAZON INC
11.2023 - 10.2024

Fulfillment Associate (T1)

AMAZON INC
06.2023 - 11.2023

Shift Manager

MCDONALD’S
11.2021 - 05.2023

High School Diploma -

University High School of Science & Engineering

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