Angelique Thompson
Little Rock,AR
Summary
Motivated [Job Title] offering valuable contributions in all facets of administrative activities derived from diverse, [Number]-year background. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Robert Half
02.2023 - Current
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled assignments independently with good judgement and critical thinking skills.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
Food Service Supervisor
TKC Holdings
01.2023 - 03.2023
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
Apartment Leasing Consultant
Robert Half
09.2022 - 11.2022
- Conducted regular inspections of both interior and exterior of properties for damage.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Maximized rental income while minimizing expenses through effective planning and control.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Collected rent and tracked resident payments and information in computer system.
Assistant Store Manager
Ez-mart
06.2022 - 11.2022
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Assisted in recruiting, hiring and training of team members.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Roomservice Ambassador(call Center)
UAMS Hospital
11.2021 - 06.2022
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Documented and detailed calls and complaints using call center's CRM database.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Property Management Assistant
AAA Staffing
11.2021 - 06.2022
- Greeted approximately [Number] prospective tenants weekly.
- Coordinated appointments to show marketed properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained sufficient number of units market-ready for lease.
- Developed and implemented marketing strategies to increase occupancy rates.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Responded to Common Area Maintenance (CAM) inquiries.
Warehouse Worker
Amazon
06.2021 - 11.2021
- Helped train new employees in safe practices and warehouse procedures.
- Managed warehouse operations and verified proper shipment procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
Assistant Property Manager
Le Cartier Llc
11.2019 - 06.2021
- Coordinated appointments to show marketed properties.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Processed security deposit refunds.
- Showed apartments to potential tenants and answered questions regarding community.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Aide/cook
Chapel Woods Rehabilitation
10.2020 - 12.2020
- Supported needs of [Number]+ residents under long-term care.
Foodservice Worker
St. Vincent's Hospital
02.2020 - 07.2020
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Cleaned and organized kitchen, dining and service areas.
Education
High School Diploma -
Pinebluff High
Pine Bluff, AR05.2014
Skills
- CRM Software
- Detailed Meeting Minutes
- Meeting Minutes
- Employee Training
- Service Records
- Portion Control
Certification
- serv safe, tkc -
Timeline
Receptionist
Robert Half
02.2023 - Current
Food Service Supervisor
TKC Holdings
01.2023 - 03.2023
Apartment Leasing Consultant
Robert Half
09.2022 - 11.2022
Assistant Store Manager
Ez-mart
06.2022 - 11.2022
Roomservice Ambassador(call Center)
UAMS Hospital
11.2021 - 06.2022
Property Management Assistant
AAA Staffing
11.2021 - 06.2022
Warehouse Worker
Amazon
06.2021 - 11.2021
Aide/cook
Chapel Woods Rehabilitation
10.2020 - 12.2020
Foodservice Worker
St. Vincent's Hospital
02.2020 - 07.2020
Assistant Property Manager
Le Cartier Llc
11.2019 - 06.2021
High School Diploma -
Pinebluff High
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