Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Angelisa Holman

Crowley,Texas

Summary

Server with over 8 years of experience excelling in fast-paced dining environments. Demonstrates strong skills in customer service, teamwork, and order accuracy, consistently enhancing guest satisfaction and boosting sales through effective upselling techniques. Committed to maintaining high standards of food safety and fostering a positive team atmosphere.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Twin Peaks Girl

Twin Peaks Restaurants
Fort Worth, Texas
04.2022 - 11.2024

• Welcoming customers and answering phone calls

  • Assisted with customer requests and answered questions to improve satisfaction.

• Taking orders and handling the cash register

• Ensuring customer satisfaction and maintaining cleanliness

• Stocking, prepping and garnishing food

• Making drinks and cleaningManaged high-volume transactions, ensuring accuracy and speed while maintaining a welcoming atmosphere for customers in a fast-paced restaurant environment.

•Coordinated seamlessly between front-of-house and kitchen operations, optimizing order flow and enhancing overall customer dining experience.

•Implemented efficient cash handling procedures, reducing transaction errors and improving customer satisfaction in a high-turnover setting.

•Proposed and executed creative upselling strategies, boosting average check size while ensuring personalized service for each customer.

•Maintained impeccable cleanliness standards and food presentation, contributing to positive health inspections and customer reviews.

Cashier/Server

Pandan Thai Kitchen
Crowley, Texas
01.2016 - 01.2019
  • My duties in general includes welcoming customers, answering phone calls, take orders, and handle the cash register
  • I also ensure customers are satisfied and keep the restaurant tidy and clean in order to bring back customers
  • I also have duties in the back such as stocking, prepping and garnishing food, making drinks and cleaning

Education

Associate of Arts -

Tarrant County College
Fort Worth, TX
05-2026

High School Diploma -

Crowley High School
Crowley, Texas
01.2019

Skills

  • Organization and time management
  • Aloha POS
  • Calm under pressure
  • Team management
  • Quality assurance
  • Multitasking Abilities
  • Team building
  • Communication
  • Customer service

Certification

  • TABC Seller Training certification
  • AHA CPR & FIRST AID TRAINING
  • FEMA Emergency Management Institute certification of achievement:
  • IS-00100.b Introduction to Incident Command System
  • IS-00907 Active shooter: What You Can Do

Timeline

Twin Peaks Girl

Twin Peaks Restaurants
04.2022 - 11.2024

Cashier/Server

Pandan Thai Kitchen
01.2016 - 01.2019

Associate of Arts -

Tarrant County College

High School Diploma -

Crowley High School
Angelisa Holman