Angelisa McCarthy
Knoxville,TN
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Healthcare Accounts Receivable Admin
PME Communications
Knoxville, TN
04.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Manage time efficiently in order to complete all tasks within deadlines.
- Bill medical claims to insurance carriers via eClinicalworks EHR.
- Post payor payments to patient accounts.
- Resolved denials and resubmitted claims or billed balances per payor EOP.
- Log and distribute patient payments to department for posting.
- Retrieve mail from both client postal locations and distribute.
- Reconcile insurance and patient payments and deposit to the bank via check scanner.
- Request continued services for veterans via Health Share Referral Manager through the Veterans Administration.
Crew Member
Panda Express
Knoxville, TN
12.2022 - 04.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Party Host
Main Event
Knoxville, TN
11.2021 - 11.2022
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to adhere to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Demonstrated adaptability by adjusting party plans on-the-fly based on changing circumstances or guest requests without compromising quality or guest satisfaction.
Lifeguard
Dollywood Splash Country
Sevierville, TN
02.2021 - 06.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Childcare Provider
Faith Promise Church
Knoxville, TN
11.2021 - 04.2022
- Cared for children ranging in age from infancy to fifth grade.
- Kept areas sanitized and free of danger.
- Followed preset activity schedule as instructed.
- Arranged meals and snacks.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Assisted in potty training and other daily hygiene activities to support child development.
Retail Associate
Marshall's
Knoxville, TN
11.2020 - 02.2021
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Education
High School Diploma -
Hardin Valley High School
Knoxville, TN05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Timeline
Healthcare Accounts Receivable Admin
PME Communications
04.2023 - Current
Crew Member
Panda Express
12.2022 - 04.2023
Party Host
Main Event
11.2021 - 11.2022
Childcare Provider
Faith Promise Church
11.2021 - 04.2022
Lifeguard
Dollywood Splash Country
02.2021 - 06.2022
Retail Associate
Marshall's
11.2020 - 02.2021
High School Diploma -
Hardin Valley High School