Diane M. West
Waterford,USA
Summary
Well organized, detail oriented hard worker, outstanding customer service aptitude. Prioritizing and goal-setting skills. Reliable, strong interpersonal and communication skills. Adept at troubleshooting, identifying and problem-solving interpersonal and communication skills. Collaborative team player. Excellent project facilitator.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Accounts Payable and Receivable Admin
Antonino Auto Group, Girard Ford
- Accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions. Maintained adherence to corporate, accounting standards; addressed escalated issues with vendors regarding accounts payable; and ensured accurate and compliant A/P files and records in accordance with company policies. Handled data entry and general ledger work as well as bookkeeping and general clerical tasks.
Operations Manager
Direct Services Inc, North Franklin CT
- Responsible for Daily Operations which includes but not limited to Administrative and clerical functions of facility such as manifests, schedules, record-keeping and accounting. Assuring employees strict adherence to SOP's and compliance to: DOT, CSA, OSHA, etc. Assuring employees compliance to mandated safety procedures. Recruiting, hiring and employee development, needs-assessment and training. Policy development and documentation. Development of strong communication within company and employee community. Maintained clear communication via email and phone etc. between client and Direct Services.
Office Assistant/Deals clerk
Valenti Toyota Westerly RI
- Supported Office Manager, answered and directed incoming calls. Assisted in daily procedures and administrative duties, record keeping, updated files, cashier. Executed contracts and closure functions of customer purchases. Tag and title clerk, registered vehicles, validated insurance and finances. Secured "invoicing out" of vehicles. Supported and assisted sales manager and executives.
Associate
Marshalls Department Store
10.2020 - Current
- Assisted customers in locating merchandise and provided product information.
- Maintained store organization by restocking shelves and arranging displays effectively.
- Operated point-of-sale systems to process transactions accurately and efficiently.
- Collaborated with team members to ensure timely completion of daily tasks.
Accounting Clerk
Whaling City Motors
03.2014 - 05.2019
- Processed invoices and payments, ensuring accuracy in financial records.
- Maintained accounts payable and receivable ledgers for timely reconciliations.
- Assisted with monthly closing procedures to ensure compliance with company policies.
- Recorded daily transactions and updated financial databases promptly.
- Responded to vendor inquiries related to billing and payment discrepancies effectively.
- Supported audits by preparing necessary documentation and reports as requested.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Maintained accounting records utilizing in-house and client systems.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
Education
Certificate - Business/Management
Fred Pryor, Skillpath
High School - General Studies/Diploma
New London HS
Skills
- Office support
- Spreadsheets & Accounting Reports
- Recruiting
- Accounts Payable Processes
- Administrative functions
- Trainer
- Customer Service
- Invoices/Expense Reports
- Payroll entries
- Vendor Negotiations
- Attention to detail
- Time management
- Problem-solving
- Teamwork and collaboration
- Customer service
- Friendly, positive attitude
- Flexible and adaptable
Accomplishments
- Supervised team of 8 staff members.
- Documented and resolved [Issue] which led to [Results].
- Collaborated with team of 5 in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certification
- Accounting Training - 3months
Timeline
Associate
Marshalls Department Store
10.2020 - Current
Accounting Clerk
Whaling City Motors
03.2014 - 05.2019
High School - General Studies/Diploma
New London HS
Office Assistant/Deals clerk
Valenti Toyota Westerly RI
Operations Manager
Direct Services Inc, North Franklin CT
Accounts Payable and Receivable Admin
Antonino Auto Group, Girard Ford
Certificate - Business/Management
Fred Pryor, Skillpath