Angelize Hernandez
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead
Crunch Fitness
09.2025 - Current
- As a Team Lead at Crunch Fitness, I helped keep the club running smoothly while making sure both members and staff had a great experience. I worked closely with the Operations Manager to support the overall success of the gym and took pride in setting a positive example for my team every day. In this role, I trained and mentored new team members to ensure they felt confident and ready to deliver excellent service, assisted with daily operations, and helped identify ways to make the club more efficient and welcoming.
- I also provided hands-on support to members, answered questions, resolved concerns, and maintained a positive atmosphere throughout the facility. Along with that, I collaborated with management to plan weekly schedules, encouraged open communication, and fostered a strong team dynamic that kept morale high and goals on track.
Member Service Representative
Crunch Fitness
07.2025 - Current
- Team Member: I was responsible for driving membership sales, delivering exceptional customer service, and ensuring smooth daily operations at the Enrollment Center. I consistently met and exceeded sales goals by effectively promoting gym memberships, services, and promotions to prospective members.
- I provided high-quality support to current members by addressing inquiries, resolving issues promptly, and maintaining a welcoming, professional environment. I remained proactive throughout each shift — assisting with facility upkeep, managing prospective members , and supporting team operations to enhance overall club performance and member satisfaction.
Graphic Designer Intern
Valencia Community College
01.2025 - 07.2025
- Team Lead: Led a team of student designers in developing interactive and graphic design projects, ensuring efficiency and alignment with project objectives. Provided creative direction, delegated tasks, and maintained project timelines. Fostered collaboration and problem-solving while acting as a bridge between students and instructors to meet academic and industry standards.
- Publication Design: Focusing on redesigning and creating printed materials to enhance the school's branding and communication efforts. Collaborated with faculty and staff to develop visually engaging marketing materials.
Brand Ambassador
Forever 21
05.2022 - 04.2025
- Enhanced User Experience: Welcomed customers and shared promotional information, effectively communicating the brand's identity and values. Utilized strong communication skills to boost customer engagement.
- Visual Merchandising and Layout Design: Collaborated closely with the visual floor designer to develop and implement innovative floor plans, optimizing product placement and navigation.
- Personalized Styling and User-Centered Approach: Provided personalized styling advice to customers, adapting to individual needs and preferences to create tailored experiences. This role emphasized a user-centered approach, by focusing on understanding customer needs and delivering engaging, customized interactions.
Education
Associates in Science - Graphic & Interactive Design
Valencia College
Kissimmee, Florida05.2025
Associates in Arts - General Studies
Valencia College
Kissimmee, Florida05.2021
Skills
- Time management
- Attention to Detail
- Effective Communicator
- Team Leadership
- Coaching and mentoring
- Customer focus
- Workflow management
- Performance monitoring
- Work Planning and Prioritization
- Teamwork and collaboration
Certification
- Graphic Design Production, Technical Certification - Valencia College, Kissimmee, Florida
- Graphic Design Support, Technical Certification - Valencia College, Kissimmee, Florida
- Interactive Design Production, Technical Certification - Valencia College, Kissimmee, Florida
- Interactive Design Support, Technical Certification - Valencia College, Kissimmee, Florida
- Foundations Of Project Management - Google, CKK5KXL8O0WA
- Project Initiation: Starting a Successful Project - Google, ZLG3DEVYNEU7
Timeline
Team Lead
Crunch Fitness
09.2025 - Current
Member Service Representative
Crunch Fitness
07.2025 - Current
Graphic Designer Intern
Valencia Community College
01.2025 - 07.2025
Brand Ambassador
Forever 21
05.2022 - 04.2025
Associates in Arts - General Studies
Valencia College
Associates in Science - Graphic & Interactive Design
Valencia College