Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angel Ayala

Monrovia,CA

Summary

Results-driven professional with extensive experience at Amazon, specializing in route optimization and timely deliveries. Demonstrated ability to enhance customer relations and resolve issues effectively in high-pressure environments. Proven skills in managing deadlines, ensuring safety compliance, and fostering teamwork to achieve operational excellence.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Amazon
11.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.

Cashier

Petsmart
11.2020 - 10.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Built and maintained productive relationships with employees.
  • Resolved customer complaints professionally in accordance with company policy.

Recreational Aide

Mission Neighborhood Centers
06.2016 - 10.2020
  • Performed light custodial duties to provide clean and inviting facilities.
  • Responded to public inquiries to provide information about programs and facilities.
  • Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Maintained order among participants and spectators to enforce conduct rules conformance.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Sandwich Maker

Ocean Beach Deli
03.2013 - 02.2016
  • Assisted customers in choosing menu items by providing food complementing information.
  • Greeted guests, promoted specials and took orders.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Operated manual and electric appliances to peel, slice and trim food.

Education

High School Diploma -

Ida B. Wells Highschool
San Francisco, CA
06.2014

Skills

  • Feedback acceptance
  • Work task prioritization
  • Customer relations and satisfaction
  • Problem solving
  • Cooperative attitude
  • Effective communication
  • Physical stamina
  • Vehicle operation and route optimization
  • Team collaboration
  • Deadline adherence
  • Project management
  • Equipment maintenance
  • Quick Learning

Languages

English
First Language
Spanish
Proficient
C2

Timeline

Delivery Driver

Amazon
11.2022 - Current

Cashier

Petsmart
11.2020 - 10.2022

Recreational Aide

Mission Neighborhood Centers
06.2016 - 10.2020

Sandwich Maker

Ocean Beach Deli
03.2013 - 02.2016

High School Diploma -

Ida B. Wells Highschool

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