Angella Mcleroy
Shreveport,LA
Summary
Accomplished Closing Manager at Kids Arena, enhancing operational efficiency and customer service focus. Spearheaded strategies reducing closing errors by 20%, fostering a collaborative environment. Proficient in relationship building and deadline management, ensuring compliance and safety. Adept at leveraging skills in retail inventory management to optimize workflow and drive results.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
Closing Manager
Kids Arena
Houston, TX
06.2022 - 06.2023
- Managed closing procedures to ensure compliance with company policies and regulations.
- Coordinated team schedules to optimize workflow during peak operational hours.
- Trained staff on closing tasks, enhancing efficiency and consistency in operations.
- Analyzed closing reports to identify trends and areas for improvement in productivity.
- Developed strategies for minimizing errors during the closing process, increasing accuracy.
- Mentored junior staff members, fostering a collaborative and high-performing work environment.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Collaborated with other department managers to address any operational issues, working together to find effective solutions.
Substitute Teacher
Childcare Careers
Houston, TX
08.2021 - 06.2022
- Communicated effectively with parents regarding student progress and classroom activities.
- Implemented educational technology tools to facilitate interactive learning experiences.
- Provided supervision during recess and lunch, ensuring student safety and well-being.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Provided feedback to students on assignments and tests, offering constructive advice for improvement.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
Teacher
Baker Ripley
Houston, Texas
06.2019 - 10.2021
- Developed engaging lesson plans aligned with curricular standards.
- Implemented diverse instructional strategies to accommodate varying learning styles.
- Assessed student progress through regular evaluations and feedback sessions.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Organized extracurricular activities to enhance student engagement and community involvement.
- Utilized technology tools to enhance teaching effectiveness and streamline administrative tasks.
- Collaborated with parents and guardians to support student development and address concerns.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Substitute Teacher
Childcare Careers
Houston, TX
06.2018 - 10.2018
- Delivered instructional support to students in diverse classroom settings.
- Adapted lesson plans to meet individual student needs and learning styles.
- Managed classroom behavior, fostering a positive and respectful learning environment.
- Collaborated with staff to enhance educational strategies and promote student engagement.
- Assisted in the development of curriculum materials aligning with educational standards.
Education
High School Diploma -
United Christian Academy
Houston, TX05.2003
Skills
Loan terms
Customer service
Customer service focus
Workplace safety
Relationship building
Operational efficiency
Closing disclosures
Deadline management
Retail inventory management
Certification
I’m also certified in CDA completed adult child infant CPR and first aid AED. I have completion and basic hygiene health practice on early childhood settings. Child growth, development, activity base support for children, different developments and functional needed. Male treatment, abuse, hair, trauma, emergency planning and childcare provide within 24 hours fostering and self child self-esteem. Positive guidance and discipline , create special space for young children, supporting children’s social and emotional development, supervising and ratio.
Languages
English
Full Professional
Timeline
Closing Manager
Kids Arena
06.2022 - 06.2023
Substitute Teacher
Childcare Careers
08.2021 - 06.2022
Teacher
Baker Ripley
06.2019 - 10.2021
Substitute Teacher
Childcare Careers
06.2018 - 10.2018
High School Diploma -
United Christian Academy